We chose this particular holiday residence because Sky sports 1 .2. 3, and F 1 were Quite prominently advertised. However, no instructions were made available to obtain this on the t v. It was necessary to phone the owner for advice on the use of this facility, but on doing so I was informed that she had no idea how this was obtainable. "but my husband knows how to do it, but I've never seen it done" We were also told that this facility was supplied through the hotel, and that we "should be able to figure it out for ourselves".
It was quite obvious that there was no transmission of this nature at that time. A second phone call was also fruitless, and no assistance was offered. I suggested that perhaps the owners husband would care to help, but that fell on deaf ears. We tried to get some advice from the hotel, but it was closed.
On a further visit to the hotel we managed to contact someone who informed us that sky would be "switched on maybe the day before we depart".
As most of the other facilities were also closed they surely should not be advertised. Our holiday was not provided with what was expected, or as advertised. Our request for some sort of compensation has so far been ignored. A ruined holiday !!
A very dissappointed Jm Wellfare. East SussexMore