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Traveler 22
West Jefferson, North Carolina

Very Unique

Review of Willows
4.0 of 5 bubblesReviewed 28 Jan 2023via mobile
Stayed 2 nights for a wedding. PROS: the room was clean, bed/linens/pillows very nice and very comfortable, plenty of space. 2 refrigerators BUT they are in the closets?? (Difficult to get into with clothes hanging, especially evening gowns and suits.) Room had 2 queen beds and 2 bathrooms.
CONS: 2 desks and a small wall table but NO real place to sit...only 2 small uncomfortable stools in the entire room. No mirrors outside of the bathrooms. Would have made it much easier for a family getting ready for a wedding to have 2 mirrors over the desks (and a place to sit)! No hooks at all in the room, even in bathrooms. A super loud shower door hinge. Beware it will wake anyone sleeping ;), NO microwave (would have been nice to heat take out leftovers). NO microwave in the commons area either. Some easy, inexpensive additions would go a long way in adding comfort and convenience.
Date of stay: January 2023
Room Tip: Parking was convenient.
Trip type: Travelled with family
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4 - 9 of 56 reviews
Reviewed 1 January 2023 via mobile

The New Year’s Eve dinner was divine; our table had the filet, branzino, and crab cake. Chef even made an appearance at each table which is so nice to see. He also brought us out some delectable chocolate bites. Kimberly served us very well! We enjoyed every bite!! We enjoy coming here and the food every time is amazing!!

Room tip: You must give it a try if you haven’t been yet!
Date of stay: January 2023
Trip type: Travelled as a couple
Thank 364brendad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 October 2022 via mobile

This motel has had a major remodeling within the past few years. The new owners did an excellent job. We were very impressed upon walking into the room with how much space we had for a room with two queen beds. The beds were comfortable. There was a little road traffic overnight, but not at all like staying at a hotel right off the highway. The room seemed well insulated and the road traffic was significantly decreased once we were settled in. We were also pleasantly surprised that our room had two bathrooms. One was a shower and the other a traditional bath and shower combo. Our young son thought it was fabulous that he got his own bathroom. The room was very clean, which definitely is a must. We had a little issue with the TV and opening the closet upon arrival. The lady on staff took care of us without regard that her shift was over in about 10 minutes. Thank you for caring about the details and for a great stay. We will definitely recommend your motel in the future. Our only disappointment was that the onsite restaurant was not open until later that afternoon.

Date of stay: October 2022
Trip type: Travelled with family
Thank gigglygugirl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 July 2022

I have stayed here several times over the years. The rooms have been updated since the last time. They are very nice, and the bathroom was very well lit. The bed was super comfortable, and the linens were clean and crisp. There was no microwave. I thought that was standard in most rooms nowadays. That was a not so welcome surprise. The wood floors should be cleaned more often. I walked in my bare feet, and then noticed they were black. This was a problem with the carpet in the old rooms, too. All in all, I wouldn't hesitate to stay here again.

Date of stay: July 2022
    • Value
    • Sleep Quality
    • Service
Thank tygersue
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 May 2022

My brother had his wedding here and two of the staff were absolutely over the line. A male worker grabbed my cousin's little son by the arm and dragged him to his table yelling at him. The little boy was so upset that a stranger had put his hands on him that he did not eat and hardly spoke. A woman who manages the servers reprimanded my brother (the groom) and his new wife for smashing cake in each other's faces. She walked up between them and said, "you can't do that!" then had the cake taken away. Which ruined that entire part of the night.

The staff, besides two, were the major negative part of the experience. Also, music was to be played while they walked down the aisle and back and the music never came. I will say the food was great, but they need new workers. They do not know how to communicate with people and almost hit my niece with a hot container of chicken. One staff member continuously was dropping things, getting too close, and spilled multiple cups/plates. Not sure if she was nervous or just having a bad day. She was extremely nice but very clumsy. There was broken glass that one of the children at the wedding was picking up because she dropped a glass. Also, what person tells the people paying for the place they can't do OUR family tradition of smashing the cake? They paid for the event and paid for the cake from a separate location. That is my MAJOR complaint.

If you are thinking of paying for a wedding here, don't. Honestly, if my family and the bride's family were not focused on the happiness of marriage the night would have been ruined. Overall, the wedding was nice, but the staff was NOT.

Date of stay: May 2022
    • Sleep Quality
    • Rooms
    • Service
1  Thank Anonymous051422
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2020 via mobile

My wife & I ate here last night with friends at this new restaurant @ willows. My pene w/ meatballs the bread was hard, the meatballs were not very good. My wife had chicken salad w/ no onions but they were still in there, the potatoes were very hard. @5:30 there were only 2 other tables of people, it was clean, the waitress was nice but very pricey and we won't go back

Date of stay: February 2020
Trip type: Travelled with friends
1  Thank vladsuperman2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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