First my air conditioning didn't work in my room. The engineer told me they would move me. Then called me to come get a room key. After standing there listening to the employees talk about other employees for 4 minutes they lallygagging along and give me another room key. I go back to the hot room, grab my bags and my spouse get in the elevator to go to a room where the door is opened, the bed is dirty and there are cups all over. I go downstairs to tell the staff and they tell me that it is impossible. So I am called a liar. I aske for a refund so I can go elsewhere. By now I lost over an hour, I am starving and we are late for our event. I am told I am cancelled. I ask for proof and they can't give me anything just her name and a paper that says I had a reservation. Fast forward its been a week and I am still waiting for a refund. That hotel needs to be shut down. The customer service at the hotel is terrible and when I called about my refund the staff spoke with me like they were disgusted with me. I would NEVER EVER GO to a BEST WESTERN AGAIN and I would NEVER RECOMMEND IT!

I have stayed here several times. The location and cleanliness meet my needs very well. Harry is wonderful employee who goes above and beyond. I was quickly and efficiently checked in by Judy, it was nice to see her, she is never without a smile. Always makes me feel welcome. Pool looked inviting, but I forgot to bring my suit! The room had everything I needed, and was clean. I didn't go to the restaurant this time, but I have enjoyed it in the past. I would recommend this hotel to anyone who needs a quiet and reliable place to stay.

It's a really good place to stay if you're just visiting the area or having an competition (sports wise). The staff is really friendly