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Mark W
Frederick, Maryland

Family trip to test drive a car

5.0 of 5 bubblesReviewed 13 Jul 2024
We were looking for a hotel with complimentary breakfast and parking as well as a pool. After looking at several hotels in the area we were shocked to see some of the reviews! Thankfully, we found this Holiday Inn Express in Ft. Washington.

We booked a stay for a two queen suite from Thursday 7/11 into Friday 7/12 for $140 through agoda. The hotel was clean, there were complimentary snacks, water, and coffee that greeted us as we checked in. Hermes, living up to his greek namesake, checked us in quickly after telling us about all of the amenities. We were also grateful that we were given a room on the top floor which overlooked the trees and railroad nearby - my boys, who were attending, love railroads. At check out, Hermes was also patient with my son when we were returning our keys, and Hermes even offered for my son to keep one as a souvenir.

Finally, the breakfast on Friday (7/12) morning was well stocked and Jose kept the eating area clean. Jose was quick to stop me from cleaning up our table (even after our boys had made a bit of a mess). I appreciated his service.

All of this for $140 we WELL worth the value. We didn't even get to use the pool!
Date of stay: July 2024
Room Tip: Try the warm cinnamon bun at breakfast with some black coffee - delicious
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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joseph oliveira, Owner at Holiday Inn Express & Suites Ft. Washington - Philadelphia, an IHG Hotel, responded to this review
Responded 17 Jul 2024
starbuc2, Thank you for sharing such kindhearted sentiments about your recent stay at Holiday Inn Express & Suites Fort Washington! We love welcoming families as you mention, our team strives to deliver on our promises, I can assure you Hermes & Jose are very appreciative of the compliment . We look forward to welcoming you and your family again.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (252)
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Reviewed 18 June 2024 via mobile

Nice hotel in Fort Washington. It is well located near SEPTA railway station, providing accessto Philadelphia. The rooms are big. There is complimentary good breakfast. The hotel provides good service. It is clean and tidy. The hotel has an outdoor large pool with plenty poolside area.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank GustavoNi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joseph oliveira, Owner at Holiday Inn Express & Suites Ft. Washington - Philadelphia, an IHG Hotel, responded to this reviewResponded 3 weeks ago

Hi - Thank you for your review and for choosing our hotel. We are glad it was a Nice experience for your and we thank you for your remarks about our rooms, especially the pool We appreciate your feedback and we look forward to welcoming you back.

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Reviewed 28 May 2024

The hotel is in a safe secluded area off the highway with a very friendly staff. It is within walking distance to a Starbucks and only a few blocks from gas stations/convenience stores. The provided breakfast was very good. It appeared they were in the middle of getting some new furniture installed. The room was clean and had everything we needed for a pleasant stay. Would definitely stay here again.

Date of stay: April 2024
Trip type: Travelled with family
Thank John C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joseph oliveira, Owner at Holiday Inn Express & Suites Ft. Washington - Philadelphia, an IHG Hotel, responded to this reviewResponded 1 June 2024

Hi johnclark12, Thank you for taking the time to share your experience with us. Your kind words mean so much to our team members who are simply thrilled to know that they could help make your stays with us so memorable. We're so glad to know that the Holiday Inn Ft Washington is delivering on its promise, and we look forward to welcoming you back again soon!

JO

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Reviewed 28 May 2024

My husband and I always look forward to staying at this hotel on our granddaughter visits. It’s clean, comfortable, and convenient (with an amazing breakfast), but more importantly the staff is professional and warm, wonderful people. A special shoutout to Kevin, Vinnie, Manjeet Singh, and the kind engineer from Albania.

Date of stay: May 2024
Trip type: Travelled solo
Thank Molly P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joseph oliveira, Owner at Holiday Inn Express & Suites Ft. Washington - Philadelphia, an IHG Hotel, responded to this reviewResponded 1 June 2024

Dear 657mollyp - Thank you for taking the time to share your positive sentiments following your visit! Nothing brings greater joy than knowing our guests feel the genuine care and hospitality we love to extend. We look forward to welcoming you again during your next visit to Fort Washington.

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Reviewed 20 May 2024

We stayed three days recently to do limited touring in Philadelphia and to retrieve a grand-kid from UPenn. We first thought of staying in-town Philly but the usual headaches had us finding this more peaceful option. It was a short easy drive into Philly but worth the improvement in quality of life. Definitely felt like an oasis compared to the alternatives.
Breakfast was excellent - more variety and better presentation (hot) than another HIE we had just come from elsewhere. The guys handling breakfast were hardworking; kept everything stocked and clean; seating areas neat and orderly; and professionally handled a large bus load of phone-distracted college students checking out one morning. They were awesome.
The rooms were excellent, clean and comfortable. Plenty of hot water in shower. Exceptional ease and access to parking. It definitely felt safe here. We highly recommend and would surely stay again.

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Romas2101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joseph oliveira, Owner at Holiday Inn Express & Suites Ft. Washington - Philadelphia, an IHG Hotel, responded to this reviewResponded 25 May 2024

Dear Roger2101, Thank you for sharing a review of your recent visit. A stay with Holiday Inn Express and Suites Fort Washington should always exceed expectations, so, we delivered on our promise! We appreciate your breakfast staff comments, and have passed them on to the team. We would welcome the opportunity to welcome you back when visiting Philadelphia!

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Reviewed 13 May 2024

There for a very sad family funeral. The staff could not have been more caring and attentive to my needs. I must say also that the facility was spotlessly clean and the breakfast buffet a real winner. Thank you all for your kindness and professionalism.

Date of stay: April 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Mary H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joseph oliveira, Owner at Holiday Inn Express & Suites Ft. Washington - Philadelphia, an IHG Hotel, responded to this reviewResponded 16 May 2024

Dear Emaryh, , Thank you for sharing such kindhearted sentiments about your recent stay at Holiday Inn Express & Suites Fort Washington! We wished for other reasons. We look forward to welcoming you and your family again under different circumstance
THANK YOU

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