This property is so good that excellent does not cover it. Staff. property and amenities all first class. They took care of a multi state wedding with 70 people and never had a hitch. I can't say enough about how satisfied our entire party was.
jpthomas32, thank you for sharing such a fantastic review! We're thrilled to hear that you and your group had an impeccable experience at Hyatt House Philadelphia Plymouth Meeting. It’s wonderful to know that our team members, property, and amenities exceeded your expectations. We look forward to welcoming you back in the future!
It is best for Hyatt to display a food inspection certificate. My experience was molded bread 15-18th August 2024.
wawilson40, thank you for sharing your feedback. The team will review the concerns raised about your dining experience. Your input is greatly appreciated, and a food inspection certificate is available if requested.
The room is spacious and clean. The breakfast was better than most hotel complimentary breakfasts. The common areas, elevators, and halls need cleaning.
kwollwert, thank you for sharing your feedback. It's great to hear that you were pleased with the spaciousness and cleanliness of your room, as well as the breakfast offerings. Your comments about the common areas have been noted. Providing a welcoming environment is important, and the team is always looking for ways to enhance the experience for guests.
Best feature of this hotel is the couryard shape that provides an enclosed cozy and safe pool and family area. We have 2 small children, so having a secure pool area was appreciated. The staff was kind and helpful and breakfest was good. On the down side, our room needed some "TLC." The blinds were broken, the alarm clock was broken, the door lock was broken, and the bathroom badly needed a new coat of paint. I would stay here again only for the courtyard pool area. I was disappointed with the condition of the room.
The courtyard pool area indeed offers a delightful and secure environment for families. It's pleasing to hear that the team members were helpful and that breakfast met your expectations. The condition of the room is being looked into, and the feedback is greatly appreciated. Your thoughts about staying again for the pool area are valued.
Very nice hotel. Friendly and efficient staff, very comfortable beds, pillow top mattresses in great condition, breakfast was better than other chains. Onsite bar also a plus. Upgrade to a 2BR suite was a welcome surprise.
Haley91812, thank you for staying with us at Hyatt House Philadelphia Plymouth Meeting. We’re delighted you loved your experience and appreciated the upgrade to the 2-bedroom suite. It’s great to know you enjoyed the breakfast and found our team members efficient and welcoming. We look forward to welcoming you back.
