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The customer service is absolutely amazing. The facility can be updated but other than that my stay us quiet and restful.
Date of stay: May 2024
Trip type: Travelled on business
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General Manager, Agency / Consultant at Hyatt House Philadelphia/Plymouth Meeting, responded to this review
Responded 29 May 2024
zoraidabaculi, thank you for your kind words about the customer service at Hyatt House Philadelphia Plymouth Meeting. The team works hard to ensure guests have a pleasant experience. Your feedback regarding the facility is appreciated and noted. We hope to welcome you back for another restful stay soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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We were there for a wedding, the room was clean and comfortable. The fitness room was great for a morning workout followed by an expansive complementary breakfast. The heated outdoor pool was great as well!
Date of stay: May 2024
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Ask jenniferzarrilli81 about Hyatt House Philadelphia/Plymouth Meeting
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General Manager, Agency / Consultant at Hyatt House Philadelphia/Plymouth Meeting, responded to this reviewResponded 26 May 2024
Jennifer, the team at Hyatt House Philadelphia Plymouth Meeting is thrilled to hear you enjoyed your stay during the wedding event. They are glad the room, fitness facilities, and outdoor pool met your expectations. They look forward to welcoming you back in the future!
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Our room was clean and comfortable. The "free" breakfast offered good selections. The only "con" was that there are no in-room safes.
Date of stay: May 2024
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Ask 2-NJ-Zs about Hyatt House Philadelphia/Plymouth Meeting
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General Manager, Agency / Consultant at Hyatt House Philadelphia/Plymouth Meeting, responded to this reviewResponded 23 May 2024
2-NJ-Zs, thank you for choosing Hyatt House Philadelphia Plymouth Meeting. The team is delighted to hear that you found your room clean and comfortable and enjoyed the breakfast selections. We appreciate your feedback regarding the in-room safes and will take it into consideration. Looking forward to your next visit!
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Our room was ready way before we needed to check in and I was able to put our room keys on our phones. The room was very clean and up to high standards. The check out process was very easy and the 12pm check out was another perk!
Date of stay: May 2024
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General Manager, Agency / Consultant at Hyatt House Philadelphia/Plymouth Meeting, responded to this reviewResponded 22 May 2024
abbeynemec, it is wonderful to hear you enjoyed your stay at Hyatt House Philadelphia Plymouth Meeting. We're thrilled that our early check-in and mobile room keys added convenience to your visit. It's great to know our cleanliness and high standards met your expectations. We hope to welcome you back soon!
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Staff is professional and respones to guests needs and requests, location of hotel is close to main roads.
Date of stay: May 2024
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General Manager, Agency / Consultant at Hyatt House Philadelphia/Plymouth Meeting, responded to this reviewResponded 18 May 2024
tjcarnoldpa, thank you for your positive feedback. Our team at Hyatt House Philadelphia Plymouth Meeting is delighted to hear that our professional team and convenient location met your expectations. We look forward to welcoming you back soon!
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From the front of the house until the back of the house were all wonderful. Helped are stay be great. We couldn't had ask for a better place to stay to celebrate the wedding of my son. Thank you Hyatt House
Date of stay: May 2024
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General Manager, Agency / Consultant at Hyatt House Philadelphia/Plymouth Meeting, responded to this reviewResponded 15 May 2024
Wndyn876, thank you for your kind words. It's great to hear that you had a memorable stay at the Hyatt House Philadelphia Plymouth Meeting. Our dedicated team members strive to make each guest's experience exceptional, particularly during special occasions like your son's wedding. We're thrilled we could contribute to making this memorable moment even more special. Looking forward to welcoming you back for future celebrations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC