This was our second stay. We had a great experience again. Location is great with access to multiple areas around Philly.
Great running/walking trail right outside the hotel. Breakfast was well-stocked and delicious. Room was clean. Our family loved the 2 bedroom suite. The workout room was stocked with towels and water. Staff was friendly.
Thank you Snazzymom for choosing to be our guest. We love hearing from repeat guests such as you, as it reinforces what we are doing is making a favorable impression. Your kind words are appreciated and we look forward to seeing you again.
All the best.
I would give the hotel a 5 star if it weren't old and musty. It needs TLC although they keep it clean and really cater to people. I can't say enough about the staff. The Manager, Brad, has a team that reflects what a team should be - there to help, solve problems, listen and make your stay memorable. And his restaurant recommendations were SPOT ON. Super convenient to ASTM HQ (5 minute walk), and walk to restaurants and trails. Not a bad location and not a bad stay for the price. And the bar staff? I seriously had one of the best negroni's in a long time, made by Chris? (memory escapes me!). Comfortable beds. SMALL SMALL workout room that reaks of clorine from the pool. But they do have pool and hot tub.
Thank you Gabrielsmom. We appreciate the feedback and are pleased that your experience was positive overall. Our team works hard to provide for our guests and it is always welcome to hear their efforts recognized. We do hope you will choose to stay with us again should you be in the area.
Best regards.
When arriving we met the most delightful host - Sade. She couldn’t do enough to make our stay special. She gave my granddaughter a “goodie bag’ and welcomed us to the town. Our room was a bit warm and my husband asked Sade to check it out for us. She concluded that the air was not working and proceeded to give us another room. Each step of the way she was helpful. Noticing the pullout couch was missing pillows, she had housekeeping bring the to us in a timely fashion. The maintenance crew was sent for to clear a clogged sink (Sade called them and they showed up within 5 minutes). they were pleasant and left us with a note and a chocolate hammer to let us know they were there if needed. Having all this speedy attention made us feel “taken care of.
The Inn thought of many things - fruit and bars available for all to savor. Games in the dining room for all. The free breakfast was a plus, with pleasant servers. Cudos to the manager for her creativity.
A special thank you to Sade!
Thank you for your review Ahapteach. We are pleased that Sade and the team took good care of your during your visit. It is our sincere pleasure having you as our guest and sharing your experience with the TripAdvisor forum. Please visit us again should you be in the Conshohocken area.
Kindest regards.
We stayed for a night with the kids while traveling through Philly. Bottom line, pick a different location. The hotel is wide open, meaning anyone can come and go. The registration desk on the 2nd floor ensures anyone can enter the hotel, take the elevator and bypass check in. The rooms are way past due for an upgrade- old mattresses, stained carpet and furniture, non-functional closet doors and water damage under the sinks. We even took the kids to the pool, and couldn't see to the bottom it was so murky.
It's also directly on the Septa line, which blows its horn the entire way past the hotel. Wake up call is at 5:30 as the trains start running frequently, and that goes until midnight.
U232OYTdaniell,
Thank you for your review. It is disappointing to see that we did not meet your expectations. We will be certain to include your concerns in planning for future upgrades. Your concerns are appreciated, and we will address those in our direct control right away.
Kindest regards.
Traveled outside of Philly for a business trip, stayed at this hotel for one night. Overall the staff was very welcoming and helpful. You do have to pay for parking, which was a surprise. I think it is $13 a day, which is not terrible.
The rooms feel like small studio apartments that are very well designed. There is a full kitchen with small cook top, microwave and refrigerator. There is a 2 person dining table, large sofa and a very convenient desk. I did have to work from the hotel room and it was very comfortable.
There is a free continental breakfast offered each morning, which was good.
The hotel does have an indoor pool and gym, but I did not have time to enjoy these amenities.
My only complaints was that you can hear trains running by and honking a horn almost every 30 minutes on very nearby train tracks. There was randomly an exterior light fixture aimed directly into my hotel window and the blackout shades were not able to completely block out the light. This could have been the room I happen to be assigned to.
Thank you for your review. We are pleased to hear that our services and amenities met your expectations. At the same time, we understand that the SEPTA Regional Railway can serve as a distraction to some guests. We hope you will consider us for any future lodging needs in the Philadelphia area.
Best regards.
