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Reviews (536)
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Traveller rating
336
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32
18
11
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5 - 10 of 537 reviews
Reviewed 18 August 2021

The hotel was friendly, clean and welcoming. The staff helped us have the conference room for our farewell breakfast on our final morning. Location and care of the property inside and out could not be beat. Keep Up The Good Work.

Date of stay: August 2021
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Review collected in partnership with Hampton
Thank SatisfiedTravelers4
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 August 2021

Great hotel experience. Very clean and staff was super helpful! Originally stayed at residence inn and had to leave because it was so dirty and just disgusting. Thankfully this hotel was available. It was a little more expensive than I pay for Hampton Inn, but we’ll worth it to be in a clean room. Breakfast items were good too.

Date of stay: July 2021
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Review collected in partnership with Hampton
Thank TimKub21
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 August 2021

I do not recommend trying to block off rooms for your wedding through this Hampton Inn location or trying to work with the general manager Deb. My fiance and I called back in April to see if we would be able to block off rooms for our event in May 2022. Deb told us for 4 months she would get back to us about blocking off rooms. In July she told us she would have an answer by August and only after calling 3 days in a row and demanding a yes or no answer, she finally got back to us telling us we would not be able to block off rooms through this location because of the University of Scranton graduation happening the same weekend. We waited 4 months just for the answer to be no and Deb had almost no communication with us and ignored phone calls and messages from front desk staff for months from us. She is extremely unprofessional and we are very frustrated with the lack of customer service we received. I understand not being able to block off rooms because of another event, but we should have been given that answer when we first contacted the hotel instead being lead on for 4 months. Do not recommend.

Date of stay: July 2021
    • Service
Thank 769kyliem
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 July 2021

Very friendly and helpful staff, clean rooms as I always expect from Hampton Inn. There is a picnic table next to a small stream under some trees which provide shade to have lunch or just sit and relax right across the parking lot.

Date of stay: July 2021
  • Trip type: Travelled on business
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Review collected in partnership with Hampton
Thank billypatton
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 July 2021

Pool was a little too cold but the kids loved it great location good restaurant close by. The room was very clean bed was comfy the pillows were not the best . It was great for one nite getaway breakfast was great as well

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank dancecheergirl91
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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