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Anika W
Randallstown, Maryland

Quick Work Trip

5.0 of 5 bubblesReviewed 9 May 2019via mobile
I must say I really enjoyed this short business trip. I love that this hotel is set up apartment style. I stayed in a ground floor unit. The room had modern furniture. The kitchen had a full size stove with oven.

I have no complaints and would definitely stay again.
Date of stay: May 2019
Trip type: Travelled on business
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Reviewed 1 April 2019 via mobile

Perfectly good Residence Inn but it just needs refurb. I had a great room with an additional mezzanine so nonissue with size and the Marriott Bed was as comfy as ever.
Power in the shower was poor and the decor just feels dated.
On the plus side the staff are really friendly and helpful which is great and breakfast choice was also good.
It also needs a bigger gym. 2 treadmills and a cross trainer isn’t enough.
With a brand new Fairfield Inn just up the road the Residence Inn needs to up its game.

Date of stay: March 2019
Trip type: Travelled on business
Thank 434davidj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this reviewResponded 2 April 2019

Dear 434davidj,

Thank you for being our guest and for your feedback. I am delighted to hear that you enjoyed our bi-level loft suite and had a great night sleep. We appreciate your kind comments about our friendly associates and our delicious breakfast buffet. I will inform our engineering team to work on the water pressure issue in that room and I will forward your comments to our owners about a larger gym along with a need for an update since we are always looking for ways to improve. Once again, thank you for staying with us and we hope to see you again on your next trip back!

Sincerely,
Bernice - General Manager

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Reviewed 3 March 2019

The room was clean, and in good condition for a first generation RI. It's always nice to have a fireplace. The snack shop was quite limited, and breakfast was the standard high school cafeteria food I've come to expect at Residence Inns. It's a good option in the area, for the right price.

Date of stay: February 2019
1  Thank NakedOnTheBalcony
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this reviewResponded 5 March 2019

Hello,

Thank you for staying at the Residence Inn Valley Forge. I am happy to hear that you enjoyed our room and especially the fireplace. I appreciate your feedback on our Market and Breakfast Buffet and welcome any suggestions you have if you would like to contact me directly. Our hotel and Marriott are always looking to improve and the best way is from our guest's feedback. Thank you once again and we look forward to having you stay with us again if your travel plans bring you back to our area.

Sincerely,
Bernice Coffey
General Manager

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Reviewed 29 January 2019

The kitchen I expected. The fireplace was an unexpected surprise. I haven't seen a real fireplace in years. You can buy a firelog at the front desk. The front desk staff is real friendly. Only thing I would ask is for weather stripping under the door to keep the cold air out. Plus, some baking sheets.

Date of stay: January 2019
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank Robert B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 January 2019 via mobile

Comfortable hotel. Breakfast is a great choice. Plenty of options. Staff was friendly. Rooms were clean. Heating was not great. It did not maintain an even heat. Otherwise a great stay. I would stay here again in a heartbeat. Beds were comfortable.

Date of stay: January 2019
Trip type: Travelled on business
Thank mainahh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this reviewResponded 18 January 2019

Dear mainahh,

Thank you for taking the time to give your feedback on our hotel. I am very happy to hear that you enjoyed your stay especially our breakfast buffet, friendly associates, and clean & comfortable rooms. I will have our maintenance team look into the heating in that room. It should be giving an even temperature and I am glad that you let me know so that we can get it fixed. We look forward to welcoming you back next time you return!

Sincerely,
Bernice

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Reviewed 13 December 2018

The room was fine except that the fan (from the heating/air conditioning unit) seemed to aim directly at the bed. Whenever the temperature would adjust and the fan automatically came on, I was uncomfortable. Otherwise it was OK. To be fair--I didn't call down and ask them to adjust anything. I doubt that I'll stay there again, though.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank mmten
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this reviewResponded 13 December 2018

Dear mmten,

Thank you for your feedback regarding your recent stay. I am so sorry for issue with the fan and that you were uncomfortable. I appreciate you bringing this to may attention so that I can have our maintenance team fix this problem immediately. I do hope that if your travel plans bring you back to the Valley Forge area that you will stay with us again so that we can provide a much better experience.

Sincerely,
Bernice

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