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mainahh
Maine

Good stay

4.0 of 5 bubblesReviewed 16 Jan 2019via mobile
Comfortable hotel. Breakfast is a great choice. Plenty of options. Staff was friendly. Rooms were clean. Heating was not great. It did not maintain an even heat. Otherwise a great stay. I would stay here again in a heartbeat. Beds were comfortable.
Date of stay: January 2019
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this review
Responded 17 Jan 2019
Dear mainahh,

Thank you for taking the time to give your feedback on our hotel. I am very happy to hear that you enjoyed your stay especially our breakfast buffet, friendly associates, and clean & comfortable rooms. I will have our maintenance team look into the heating in that room. It should be giving an even temperature and I am glad that you let me know so that we can get it fixed. We look forward to welcoming you back next time you return!

Sincerely,
Bernice
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 13 December 2018

The room was fine except that the fan (from the heating/air conditioning unit) seemed to aim directly at the bed. Whenever the temperature would adjust and the fan automatically came on, I was uncomfortable. Otherwise it was OK. To be fair--I didn't call down and ask them to adjust anything. I doubt that I'll stay there again, though.

Date of stay: November 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank mmten
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this reviewResponded 13 December 2018

Dear mmten,

Thank you for your feedback regarding your recent stay. I am so sorry for issue with the fan and that you were uncomfortable. I appreciate you bringing this to may attention so that I can have our maintenance team fix this problem immediately. I do hope that if your travel plans bring you back to the Valley Forge area that you will stay with us again so that we can provide a much better experience.

Sincerely,
Bernice

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Reviewed 10 December 2018 via mobile

Dated - gross - don’t bother. Booked with our hockey team. There is an odd smell in the room (722); carpet looks and feels like it’s from the 70s; everything - even wall plates are filthy.

The only PRO is that the lobby is new and renovated, front desk staff was very friendly and they had a hot chocolate bar out. HOWEVER - it’s very deceiving - the rooms don’t match the temporary lobby fix.

I left at 11:30 pm and booked at the new Fairfield Inn down the street.

Date of stay: December 2018
Trip type: Travelled with family
Thank AFoodieDMV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this reviewResponded 10 December 2018

Dear AFoodieDMV,

Thank you for your feedback regarding our hotel. Guest satisfaction is our top priority and I sincerely apologize that we did not meet your expectations. Our guest rooms were updated and renovated in 2016 and the lobby was renovated earlier this year. I will address the housekeeping issues immediately with our team. Thank you for bringing this to my attention so that we can improve. I do hope that you will stay with us again so we may provide you with a much better experience.

Sincerely,
Bernice

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Reviewed 7 November 2018

We stayed for an overnight while being in the area for a show. The room was clean and the bed was very comfortable. The breakfast was okay but nothing special. The check in went very smoothly even at a very late hour. We were very satisfied with our stay.

Date of stay: September 2018
Thank Ben P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this reviewResponded 8 November 2018

Dear Ben P,

Thank you for taking the time to share your pleasant experience at our hotel. I am happy to see that you were satisfied and enjoyed a nice clean room, comfortable bed and a smooth check-in. We are looking forward to welcoming you back on your next trip back to Valley Forge.

Sincerely,
Bernice
General Manager

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Reviewed 13 September 2018 via mobile

The Residence Inn Valley Forge is approximately 10 min drive from the King of Prussia Mall, 5-10 Min drive from Valley Forge National Park, and about 40 minutes drive from Center City (can be at least an hour during rush hours).

I stayed in a two bedroom suite on the second floor with two queen beds downstairs with ensuite bathroom, and one queen bed upstairs in a loft with another ensuite bathroom, living room, kitchen, dining area and desk/work area, 3 flatscreen TVs, free buffet breakfast and daily maid service, and a complimentary cocktail hour with hors d’oevres every Monday and Tuesday. Wednesdays alternated between cocktails and dessert, depending on the week. There’s a swimming pool (outdoors), laundry facilities (coin-op) and a small fitness and business center.

The staff was really wonderful — beginning from the GM, Bernice Coffey, who was friendly and caring - always greeting her guests and helping out at breakfast even. The breakfast staff, especially Phillip, was warm and friendly. Halley and Bernadette at the front desk were always helpful, and Norma and Joselia, taking care of rooms always offered to help with a smile.

Uber and Lyft was convenient and easy to access — but if you have a car, that’s even better. There’s plenty of free parking. A number of business people from Vanguard and the nearby business parks stay here, and they really like living here.

It is an excellent place to stay when you have a family or larger group, where you need more room and the conveniences of home. Excellent for events such as the Devon Horse Show or weddings in Valley Forge. It’s a considerably longer drive to Center City. Really enjoyed my time here and would definitely recommend friends and family to stay as well, especially when you need a place for long-term.

Date of stay: June 2018
Trip type: Travelled with family
3  Thank TheFurryTraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this reviewResponded 8 November 2018

Dear Jen S,

Thank you so much for your wonderful review of our hotel! It was a pleasure having here for your long term stay. I am so glad that you were comfortable and that our team took good care of you. We appreciate you recognizing them by name. I hope all is well!

Take Care,
Bernice

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Reviewed 28 August 2018 via mobile

I had the pleasure of staying at the Residence Inn for six months recently. My suite had two bedrooms, living room, kitchen and two bathrooms. You walk in to a living room, with sectional sofa and desk, kitchen high table that can seat four, kitchen with microwave, stove, full oven, large refrigerator, pots, pans, dish ware, glassware, kitchen coffeemaker, utensils and silverware. It’s ideal for families, as well as the traveling business person who needs more space and a kitchen. WiFi is free of charge and works very well.

There is one enclosed bedroom downstairs with two queen beds and an attached bathroom. Upstairs in the high ceiling loft, is a second bedroom with one queen bed that has another attached bathroom. There is extra storage both upstairs and downstairs. There are three TVs and the decor is modern but comfortable.

Laundry machines and dryers are provided on the premises, just outside to the left of the reception area — coin operated. You can ask the front desk for extra quarters in change.

The front desk has a small concession area for buying snacks. Also in the front desk reception, is the breakfast room - breakfast is included in the room rate. It’s a lovely breakfast buffet with plenty of coffee waiting. In the same area is happy hour on Monday and Tuesday evenings, with wine and snacks and finger foods. Wednesday is a dessert buffet on alternate weeks.

There is a small fitness center located next to the breakfast room, as well as a business center.

There is also an outdoor pool just outside the breakfast room, and also a barbecue area and green grass.

The hotel is in an excellent location just on 252 and off of Route 202. 5 minute drive to the expressway, 10 minute drive to King of Prussia Mall, 10 Min Drive to Valley Forge National Park. It’s far from Center City Philadelphia and expect about an hour commute time from this hotel to Philadelphia as the traffic on the expressway gets very jammed.

The hotel is also located in the TE (Tredyffrin Easttown School District) which is the #1 school district in Pennsylvania and among the top in the nation. The bus stops just outside the residences.

Most of all, I would like to commend the staff. Packages were always attended to. Bernice, the GM, was very hands-on and extremely attentive to guest needs. Hailley and Bernadette at the front

always coordinated to make sure that snow removal and salting was done in the winter still helpful. In housekeeping, Norma and Josefia were both very detailed. Phillip at breakfast on the weekends was always friendly and cheerful.

Look forward to my next stay!

Date of stay: June 2018
Trip type: Travelled with family
1  Thank BigAppleNewYorkCity
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RI_hotelmgr, General Manager at Residence Inn Philadelphia Valley Forge, responded to this reviewResponded 30 August 2018

Dear BigAppleNewYorkCity,

Thank you so much for being our guest for 6 months and for taking the time to share your great experience at the Residence Inn Valley Forge! It's so nice to know that you enjoyed our Family Suite and that our hotel has to offer. I am happy to hear that our associates took great care of you and I will be sure to share your kind comments with all of them. Thank you for choosing our hotel and we look forward to seeing you again!

Sincerely,
Bernice
General Manager

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