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chimneyswp
Pittsburgh, Pennsylvania

Pleasantly surprised

5.0 of 5 bubblesReviewed 1 Jan 2025
The rooms and hotel were spotless, staff was friendly.
Would stay here again in the future.
I don’t like these minimum word statements so I’ll just write words till I hit .200. Great hotel nice people easy to find great price on the room. Ok time to sum it up.
Date of stay: January 2025
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
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Reviews (460)
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Reviewed 9 November 2024 via mobile

The room and bed were comfortable, clean and no maintenance issues. No working wifi the entire time, as it has not been on our previous 3 stays. We were told “it is the area” which made no sense since right across the street from a major internet provider. Don’t expect it to work.
We were disappointed with the placement of our room. Based on previous experience with thinness of walls and floors, we asked for a room on top floor away from work out room due to noise. We were told they would try to accommodate this. Placed on 2nd floor in middle of crew of workers and first night person next door snored so loudly had to use ear plugs. Not hotels fault but based on cars in lot less to 1/4 full. Second day discovered we were right above the workout room and thumping of treadmill and loudness of TV person was watching was very disruptive that evening and the next. Person above us woke us at 5:30 with heavy footfall and walking back and forth. Breakfast very sparse but we expected that. Coffee has improved.

Room tip: Try to stay away from workout room
Date of stay: November 2024
Trip type: Travelled as a couple
Thank cindy412
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 September 2024 via mobile

Phone broken and one person apparently on duty. . Internet down. Minimalist room with malfunctioning heater that won’t set on auto so shuts on and off and very hot room. Uh, no more Microtel for me. Not worthy of Wyndham name. The desk attendant was nice but too many issues for her to handle. Lots of road noise.

Date of stay: September 2024
Trip type: Travelled with family
Thank NewHampshirePeppie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexia Embleton, Marketing at Microtel Inn & Suites by Wyndham Beaver Falls, responded to this reviewResponded 23 October 2024

Dear NewHampshirePeppie,

We are truly sorry to hear that your stay at Microtel Inn was so disappointing. We strive to provide a comfortable and enjoyable experience for all our guests, and it seems we fell short on many counts.

We understand your frustration and apologize for the broken phone, internet outage, malfunctioning heater, and road noise. We take these issues very seriously and will investigate them immediately to address the underlying problems.

We appreciate your feedback and hope to have the opportunity to make things right. Please know that we are committed to providing a better experience for future guests.

Sincerely,
The Microtel Inn & Suites by Wyndham Beaver Falls

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Reviewed 16 September 2024

Always Clean and comfortable. Walking distance to Sal’s for Italian food. Other restaurants across the highway.

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lisarbeck
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexia Embleton, Marketing at Microtel Inn & Suites by Wyndham Beaver Falls, responded to this reviewResponded 17 September 2024

Hi lisarbeck!
Your kind review motivates us to continue delivering exceptional service. Thank you for staying with us!

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Reviewed 14 September 2024

great staff, fair prices and clean rooms. location is good and in a quiet area, breakfast is good....

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank michaelemig
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexia Embleton, Marketing at Microtel Inn & Suites by Wyndham Beaver Falls, responded to this reviewResponded 17 September 2024

Hey michaelemig!
We're grateful for your feedback and happy to know you had a wonderful time at our hotel. Looking forward to welcoming you back soon.

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Reviewed 11 September 2024

Yearly I visit family in Western Pa and Ohio and I always come back to the Microtel in Beaver Falls. The staff is exceptional (I travel in and out of the country and the quality us great). The rooms are clean, attendants are precise if you need anything like shampoo. I'm a big coffee girl and it's not only here in my room. But coffee is available near the front desk with a sit in area and a couch to watch TV if you're waiting to be picked up. I believe your comfort truly matters. I have found after covid things have changed in public service but not here! Stores and restaurants are close by and the rates here are very reasonable.

Room tip: You won't be sorry you booked here. Also Sals restaurant is close by (walkable) good Italian food.
Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Justme3457
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alexia Embleton, Marketing at Microtel Inn & Suites by Wyndham Beaver Falls, responded to this reviewResponded 17 September 2024

Dear Justme3457,

Thank you for taking the time to share your wonderful review of Microtel-Beaver Falls. We're thrilled to hear that we've become your go-to hotel when visiting Western Pennsylvania and Ohio.

We're delighted to know that our staff has exceeded your expectations. Their dedication to providing excellent service is a cornerstone of our hotel. We're also glad that you appreciate our clean rooms and the attention to detail provided by our attendants.

Your mention of our coffee station is a great reminder of the little touches that can make a stay more enjoyable. We're happy to offer a comfortable space for guests to relax and enjoy a cup of coffee.

Your feedback is invaluable to us. We're committed to maintaining the high standards you've come to expect and appreciate your continued loyalty. We look forward to welcoming you back in the future.

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