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Reviews (584)
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Traveller rating
327
168
57
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19
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All reviews indoor pool great stay convenient location very nice hotel hot tub comfortable beds hot breakfast biscuits and gravy easy access parking lot bw portland sauna motel highway
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4 - 9 of 584 reviews
Reviewed 25 May 2021

Very friendly. Was very pleased with receiving a free upgrade due to being a best western premier member. Very clean. Would recommend to anyone staying in this area. Will gladly stay again the next time i am in troutdale.

Date of stay: May 2021
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Review collected in partnership with Best Western
Thank 42486Christopher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2021

The actual hotel and staff were awesome. The only drawback was the spaced out tweakers wondering around the parking lot night and day. I guess that may be the new norm for the city of Portland and surrounding areas.

Date of stay: May 2021
  • Trip type: Travelled on business
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Review collected in partnership with Best Western
Thank flemingmarkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2021

We've stayed here several times. It is a nice facility, good access to the freeway to get into and around Portland. Ample parking, nice pool, and very nice rooms. Wood Village Burrito across the street is a very nice place to catch a great burrito.

Date of stay: May 2021
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Review collected in partnership with Best Western
Thank JustBobL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2021

I miss the daily room service, and the fitness room was a little lacking, but the pool, hot tub, and sauna were amazing. The hot tub was actually hot (almost uncomfortable, but fantastic!), and the pool was a great temperature. Staff was friendly, hotel was clean, and the burrito shop across the street was excellent. The bed was a little stiff though.

Date of stay: March 2021
  • Trip type: Travelled on business
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Review collected in partnership with Best Western
Thank Boregon_Steve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2020

Love to stay here at Best Western Suites, it’s very beautiful and very clean, I really recommend it to everyone out there, you would enjoy it, the rooms are very large and decorated very beautiful the only thing I don’t care about it was the breakfast is very simple bottle of water and plain bagel I wish they could add a package of cream cheese to enjoy the bagel, I still recommend it to everyone out there

Date of stay: November 2020
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Review collected in partnership with Best Western
Thank marthav17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kim Conley, General Manager at Best Western Plus Cascade Inn & Suites, responded to this reviewResponded 2 December 2020

Thank you for staying with us and writing a review. We appreciate your business and value your opinion.

We do provide some add on items for your breakfast such as cream cheese, jelly, butter, yogurt, hard boiled eggs, milk, and breakfast burritos. We have to keep these items refrigerated so you do need to request them. These items are listed on a sign at the breakfast counter. You and a couple others have mentioned things that lead us to believe we need to add additional signage and make sure we are also verbally letting our guests know about these items during check in. This is a great example of how much we value your opinion and how much your opinion helps us to make improvements that will better guest experiences. We are looking forward to a day when we will be able to reopen our full hot breakfast buffet.

Thank you again!

Stay safe and have a wonderful holiday season.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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