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Reviewed 26 August 2018

Check in and staff were friendly. Rooms were clean, and stay was good. Good place to pull over for a stay. We were going to the dunes the next day, so worked out well for us. Breakfast was basic, and did the job. Kids went swimming in the pool and had a good time. Didn't have any issues, and would stay again if in area.

  • Stayed: August 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank chargers09SanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2018

The hotel staff are pleasant and helpful and the rooms, lobby etc a updated and clean. The rooms are a good size - quiet enough. It's not the typical BW free breakfast - fewer choices but all fresh food. There are few restaurants in Reedsport so I would recommend the hotel as an overnight along your coast drive.

Stayed: August 2018
Thank njg191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2018

The overall room cleanliness and bed comfort were good. The room was very dated and dark. No smart device plug ins. Propane leak from two large tanks outside our window. No fire dept. No evacuation of guests. Could have resulted in significant injuries and loss of life. When there wasn't any hot water to take a shower in the morning, we were told about the propane leak and told to wait a half hour. The hot water was finally back in the afternoon.Got double charges because the check in staff didn't wait 24 hours for the firs auth yo yo through. This resulted in insufficient funds and overdraft fees with our bank.Every time something happened, we got excuses why we should be ok with what happened. For the amount we were charged per night, we would not recommend this hotel.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
Thank Sandra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western R, Manager at Best Western Salbasgeon Inn & Suites of Reedsport, responded to this reviewResponded 22 August 2018

Dear Sandra F,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We did make the necessary calls in regards to our propane issue and it was not a situation that needed any sort of evacuation and was resolved within a matter of minutes. Unfortunately, this did cause us to have an issue with being able to provide hot water to our guests. I can't apologize enough for the inconveniences that you had to endure.

We value your patronage and hope that if your in our area again, you would give us a second chance.


Sincerely,

Jennie Emerson
Guest Representative

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2018

Friendly and professional all the way .. service as one can expect at highest level of excellence..will suggest that anyone going into this area for visit or business a great place to stay.. the staff did all they could to make it a stay that would become ours again and anyone we know would want to come here too.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank dave P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2018

We spent a long weekend here, choosing Reedsport because it was the debarkation point for a (successful!) salmon-fishing trip. The pictures online show what looks like an expansive resort-type hotel. The reality was different. On the Good side, the room was large, comfortable, well-appointed, and had a nice view of one of the tributaries of Winchester Bay. The room itself was quiet, despite being next to a housekeeping work room. Housekeeping was attentive and the check-in clerk was very personable.
On the Bad side, the layout of the motel made parking a full-size SUV anywhere close to our room difficult. Entrance is either by an extreme 90-degree turn off US 101, or through a strip-mall parking lot. Exit is only through the strip-mall.
On the Ugly side, we were accosted by the evening desk clerk on our last evening there, who berated us for daring to walk our medical service dogs on the motel's (dying) lawn. She stormed about our being assigned the room we had - "that's not a pet-friendly room!" - and implied that we would have to change rooms (we didn't). Not a nice was to end our otherwise pleasant stay.

Room Tip: Room 204 has a nice view.
  • Stayed: August 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank KALAMARIVERRAT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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