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All reviews willamette river degrees restaurant river place rocking chairs athletic club a river view room the river walk wine hour complimentary wine beautiful room valet staff close to downtown wonderful hotel valet parking happy hour the location is perfect full kitchen
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Reviewed 25 August 2016

We traveled to Portland for a family wedding and were told by family members that Kimpton RiverPlace Hotel was the perfect place to stay with our new puppy. They were 100% correct. EVERY staff person we met, from the parking staff in front, to the desk personnel, to the cleaning staff, and the servers in the restaurant, were genuinely nice, efficient, knowledgeable and super friendly. The location was perfect for us, and the breakfasts we enjoyed were very tasty. We feel the good cheer of the hotel was also reflected in the visitors ... they seemed to be as friendly as the staff! Our room was spacious, clean, quiet and well appointed and VERY comfortable. We recommend the hotel to anyone who wants the highest quality experience together with a downtown river front location.

Date of stay: August 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank RC L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded 27 August 2016

Well congrats on the new puppy! As you can tell we all love our dogs here and it was an absolute pleasure to be able to host you and your new family member. Thank you for choosing the RiverPlace over the wedding weekend and thank you very much for your recommendation and kind words.

Cheers,

Ryan (GM)

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Reviewed 23 August 2016

Perfect location on river front, enjoyed walking in the evening to river walk cafe for glass of wine and in the morning to breakfast downtown Portland. Had 2nd floor junior suite overlooking river. Extremely nice spacious room, fantastic views of river and all the bridges, my engineer husband was ecstatic. Staff was friendly and helpful, valet parking was a plus. Only complaint is countertop space in bathroom was limited, although there was extra shelving underneath and next to sink.

Date of stay: August 2016
Thank nolejacket2459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded 25 August 2016

Happy to hear you and the husband enjoyed the views and accommodations. Sorry about the lack of the countertop space, ill be sure to check out this particular guestroom to see if we can get creative and add some additional shelving. Thank you for the review and thanks for spending some time with us down by the waterfront.

Kind Regards,

Ryan (GM)

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Reviewed 22 August 2016

We wanted to be on the waterfront as we didn't want to travel far for the views of the river. So after being there for two nights, I will not be bringing the family with elderly mother back. Upon arrival, the bellman was not helpful with helping her out of car, setting up her walker or our with bags. We were not even greeted with a smile! Dinner that night was fair, the menu looked they tried hard to compete with the other Portland restaurants but did not come through with the flavors. Certainly not what we expected for this boutique hotel. And lastly, the bathtub is very high so my mother could not get up and over it, there is no walk in shower and in hindsight, is what we all prefer. I am only writing this review for those travelling with elderly parents or those with disabilities. This place is not set up for them!

Room tip: Our room on 2nd floor river front was noisy with night time activity on the river walkway,
Date of stay: June 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank joejoeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded 25 August 2016

Hello Joejoeman, I would like to apologize for the rude service you received at our front door. I am glad we were able to connect over email. I promise you we will be addressing the issue with the doorman and the service he provided you and your mother. We do have guestrooms that are better suited for elderly or handicap individuals. We offer accessible guestrooms with roll in showers that do not have the tub. You can reserve these guestrooms directly on our website or simply request one. I am sorry this was not offered. We appreciate you taking the time to review the hotel and I promise your feedback will help us improve upon our services.

Ryan (GM)

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Reviewed 18 August 2016 via mobile

This is a great hotel....the rooms are beautiful.... Ours overlooked the harbor. The staff was very friendly & helpful. It was our 25th Anniversary & they had a nice handwritten card, some chocolate & bottle of wine for us at check- in. Very nice! We loved sitting out in the evening having glass of complementary wine. Tonight they're having live music, etc. They really cater to their guests. Food is great!

Date of stay: August 2016
Trip type: Travelled as a couple
1  Thank lyndaw29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan K, General Manager at Kimpton RiverPlace Hotel, responded to this reviewResponded 20 August 2016

Hi Lynda,

Thanks for spending your 25th anniversary with us! Wow what a special day. So happy to hear the staff provided some nice welcome amenities to get the celebration started. Hope to see you on your 26th!

Ryan (GM)

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Reviewed 16 August 2016 via mobile

Gorgeous view of river and marina! Three Degrees, the hotel's restaurant for breakfast lunch and dinner, has 2 beautiful patios for good food and drinks. The staff is warm and friendly and the rooms are beautiful. Definitely 5 stars!!!! You can't miss with this one!

Date of stay: August 2016
Trip type: Travelled with friends
1  Thank Victoria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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