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“Nice drive thru. Food just OK.”
Review of Steak n' Shake

Steak n' Shake
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Ranked #27 of 108 Restaurants in Marion
Cuisines: American
Description: Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order
Restaurant details
Description: Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 85 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order
Reviewed 25 January 2022

Stopped here on a snowy day for lunch and used the drive thru. Fast friendly service but the food was just OK. The burgers were small and rather bland. Not many fries in the order and they were way too salty. The shake was very good. Prices weren't bad. Better options nearby.

Date of visit: January 2022
    • Value
    • Service
    • Food
Thank Jesse E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (56)
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2 - 6 of 56 reviews

Reviewed 26 August 2021

There no longer are hostesses and wait staff. You enter and order and pay by kiosk. You then take a seat, and when your order number is gruffly and loudly called by the kitchen staff, your tray is set on the counter and you come pick it up. The food is still as expected, very good, but service has changed drastically. Not really a complaint, as everything was satisfactory, it is just different than how it used to be.

Date of visit: August 2021
    • Value
    • Service
    • Food
Thank Traunero F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 November 2019

As opposed to other reviews from around this time, our service was pretty good. Went to the counter, ordered our food. In well under 10 minutes, we are out the door with our burgers, fries, and drinks. Better burgers than most places, good fries, and better shakes than almost anywhere else anymore.

Date of visit: September 2019
    • Value
    • Service
    • Food
Thank boilers78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 October 2019 via mobile

This is our second time here where you wait and wait to get seated. No one acknowledges your presence. The couple behind us left. I went to the Manager and finally got seated.

Date of visit: October 2019
Thank jenniferbP9481AL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2019 via mobile

I stopped in for lunch as I’m working today in Marion. My goal was to enjoy a steak dog but it didn’t happen. I sat at the counter and was totally ignored. One lady came up to the counter to cash out a couple and never acknowledged me. Ultimately I left unserved. This was a terrible experience and I doubt that I will return. Oh yea, they weren’t that busy and poor service is most likely the reason why.

Date of visit: September 2019
1  Thank TomS597
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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