I've been here several times. Somehow they always manage to screw up an online order. They even once ran out of rice. How does a Chinese restaurant run out of rice? I went through the drive through once an hour before closing and was told they were out of Kung Pao chicken. Are you open for business or are you not.?

This week we were hungry for Chinese food. The closest place was Panda Express. We had coupons so that was a draw. As we drove by the window we mentioned we had a coupon for “buy one get one free”. Apparently the person taking the order did not hear the comment or ignored it. She was rude at the window, charged us for both meals and slammed the window on us. My friend went inside to speak to the manager and got no satisfaction from that. The manager suggested she bring the food back in and the manager would remove a potion of the food to equal the amount of the coupon. That was an unhealthy suggestion to say the least! My advice is avoid Panda Express Marion Ohio at all costs!

I live in Marion and have been here several times. I stopped going because the service is atrocious. They are always running out of items. The indoor area is often closed during their posted hours. It's a shame because their Kung Pao chicken is pretty good - when they actually have it.

We visited Panda Express on Marion Mt Gilead Rd Marion Ohio for the first time & it will definitely be our last. There was very little to chose from. They give you a lot of rice, vegetables or noodles & then a very small serving of meat on top of it. The prices were high & the food wasn't that good. 2 small bowls of food & a small drink was 17.48. We could have went to Hong Kong & had 2 full buffets for only 18.00 but we thought we'd try something different. BIG MISTAKE but you live & learn. Just hope others learn from our mistake.

I have seen Panda Express locations in mall and airport food courts but had never been to one until this new location opened literally right down the street. I was curious and besides I got coupons in the mail, so i had to go try it out and have now been there twice in two weeks. The opening week excitement has died down but there is still a steady stream of traffic in the restaurant and the drive through. The staff has been through its training and seems to work well together. On my first visit, a guy was steam cleaning the wok, then choppiing food, then getting supplies, then filling pans on the serving line all without wearing gloves or washing hands. That may have been fast but it wasn't efficient and it certainlky wasn't sanitary. That particular guy was not there on the second visit and things like that seem to have been corrected after the opening week frenzy. Panda Express has done for Chinese food what Chipotle did for the burrito- stream line the choices and put the process on an assembly line. There are standards like Kung Pao chicken, which tends to be presented either mushy or burned to a crisp on a buffet, but was just right here and with just the right kick of spice for flavor. Some premium entrees like the firecracker shrimp are labled as premium and have an additional charge. Both takeout and eat in portions are generous and I felt like I got my money and my appetitite's worth. There are additional items like spring rolls available for an additiona fee as well. I recommend takeout because the one drawback to this place is the tables are small and crowded and the line inside can back up into the eating space. Panda Express has paper napkins, straws, and (unwrapped) forks at a stand near the side door. There is a restroom, but I didn't check it.