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jheynes
Fairview, Pennsylvania

Motorcycle rally , struggle

3.0 of 5 bubblesReviewed 19 Jul 2019via mobile
Yes all the other prior reviews are correct...hotel is showing age.
We were staying here for Motorcycle rally for a few days. This was planned out for this location many months. So we disappointed to find out on night 1 they only had 1 bartender and one cook running the restaurant for a rally that brought in couple hundred guest that sold out the place.
The staff did do great trying to keep up, but you could see the struggle they were going thru.
Plus the pool broke down few days prior on the hottest days of the year. At least the AC worked.
Also the breakfast in the morning could of been better stocked for a rally this size.
Date of stay: July 2019
Trip type: Travelled solo
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Reviews (117)
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45 - 50 of 117 reviews
Reviewed 18 July 2019

Let me first say that the staff was great considering what they had to deal with which was constant complaints about how bad the condition of the place is. There was a hairball in the shower, the water from tap was cloudy, broken ice bucket, no disabled rooms despite they advertise that there are (wheelchairs cannot fit through the doors!), portable air conditioners in the lobby, parts of a damaged fish tank with algae, large fans trying to air out the pool area which was way overheated. I am not a hotel snob, but this place is gross and I would have left if I wasn't there for a wedding. OWNERS INVEST IN THIS PLACE!

Room tip: Stay off of 3rd and 4th floors, they smell funny and 4th is a smoking floor.
Date of stay: July 2019
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank Ginny C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2019 via mobile

I came in (not a customer) and needed to use the wifi which Alex help me though my business computer wouldn't connect. So he opened his hotspot to me so I could see what I needed. I will be back. Thank you Alex

Date of stay: June 2019
Trip type: Travelled solo
Thank Dante S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 June 2019

Staff were all helpful and friendly. The hotel itself is showing its age, though. The hallway on the third floor had an unusual odor. It wasn't bad, it was just different. The room was clean and well kept, but you could see where updates had happened in the bathroom. The repairs on the wall where changes were made were not well done at all. The towels are better than some, but a little lacking in softness. It has a large indoor pool that looked very inviting. The only real negative was the temperature control in the shower was not working correctly. The water was either scalding hot or cold. Avoid room 336 because of this.

Date of stay: June 2019
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank St_Nick61
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 June 2019

I was in town for a wedding. This hotel is adequate for a couple nights stay. The pool and hot tub were very nice after a long day. The pool was heated. The room was clean however the hotel overall needs an update.

Date of stay: June 2019
Thank Sarah W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 May 2019 via mobile

Very nice staff who pleasantly dealt with multiple problems. Biggest issue was the non-functioning room door lock. They offered to change rooms when maintenance wasn’t able to solve the problem the next day. I was too tired to think about packing up and changing rooms in a fully booked place. To reduce mutual hassle I stayed in the room and alternated between staff escorting me to my room situated at far end of the hallway to using the latch to leave room unsecured as I left it to go out to car, etc. Overall, the place is in need of updating in a lot of areas, but the staff made the hassles less irritating.

Date of stay: May 2019
Trip type: Travelled solo
Thank Wheatenfool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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