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LoafJugThouTree
Shepherdstown, West Virginia

Is This Really a Holiday Inn? Wow!

5.0 of 5 bubblesReviewed 24 Oct 2023
We hadn't stayed at a Holiday Inn recently; say in the last 20 years. We knew what to expect. But we knew wrong. The place was sparklingly clean. The interior design is top-notch; great colors, finishes, and furnishings. That applies to he rooms as well as the lobby. Service was smart and friendly. The mattresses were great. The bathroom was well-appointed. As for the complimentary breakfast, not bad at all. Probably better than you'd get at a diner. All things considered, this is a great place to stay.
Date of stay: October 2023
Room Tip: Fourth-floor rooms are the quietest.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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Reviews (52)
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3 - 8 of 52 reviews
Reviewed 24 September 2023

Hotel was very clean, front desk staff was very friendly and helpful. The breakfast was great! I left my laptop adapter, called and it was found. They sent it to me in the mail. Would definitely stay there again when I go to Marietta to see my sister and Mother.

Date of stay: September 2023
    • Value
    • Sleep Quality
    • Service
Thank V2746WKcindyd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 April 2023

Modern and clean hotel. Our room was also very clean and I appreciated the long bench that was there for our suitcases. It was very convenient. I also liked having the hooks on the wall by the closet, in addition to the hook in the bathroom. Most hotels that we have been to only have one or two hooks in the bathroom and that makes it hard when you want to hang towels or swimsuits. Overall, the rooms were not the biggest but the space was very well distributed to make the room useful.

The young lady at the front desk who greeted us was very sweet and even offered us an extra towel before we went upstairs seeing that it would be three of us staying in the room.
We truly enjoyed the indoor pool and we were grateful that the water was a good temperature and not too cold. Thank you for that!
The breakfast selection had a decent variety, can't complain.

Only complaint was that the sink in our bathroom that did not drain well because there was an issue with the faucet but I won't take an entire star off just for that.

Yes, we would stay here again!

Room tip: Make sure that there are towels in the pool area before you get in the pool. You can go to the front desk and ask for some.
Date of stay: April 2023
    • Sleep Quality
    • Cleanliness
    • Service
Thank Krista798
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 April 2023

We stayed over a Wednesday night and they provided sloppy Joes and mac and cheese in the evening and a delicious breakfast in the morning. The staff was all very friendly and helpful. The room was comfortable.

Room tip: They only provide snacks on Wednesday evenings.
Date of stay: March 2023
    • Value
    • Location
    • Service
Thank Tmclemons
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Express Marietta, Owner at Holiday Inn Express & Suites Marietta, an IHG Hotel, responded to this reviewResponded 4 April 2023

Thank you for staying with us and leaving a review! We are thrilled that you enjoyed your stay and were able to partake in guest appreciation night. We hope to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2023

Nice newer hotel for the area. Clean and nice breakfast choices. Occasionally had "happy hour" at night with free drinks and food like burgers and dogs. Convenient location to Marietta for business... down the road is a nice Starbucks that doesn't open until 6am though.

Typical HIE hotel, following their standards for service and cleanliness.

Date of stay: December 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Abe P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 April 2021 via mobile

Beautiful fitness Center, pool, parking for a truck or 2. Dude in the morning at checkout was pretty cool. Fridge & micro in every room. Decor is all ultra modern . I believe the property is relatively new.
Unfortunately, NO HOT B/FAST. Still to go bags (oatmeal included though). Nice place. Recommended but not highly. Be blessed & be a blessing to s/one in need.

Date of stay: April 2021
Trip type: Travelled on business
2  Thank frankhamay
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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