Due to covid the 2 playgrounds are being run on 30 minute slots - when a bell rings everyone leaves and the next lot of people go in. Well supposedly.
It doesn’t work and completely ruined our day. There was one girl trying to manage 2 queues so she had no sight of the vast number of children entering the younger kids playground only to jump over into the bigger. I think she was turning a blind eye because she couldn’t face arguing with people which made for a terribly unfair (and pretty horrid) experience. She was too young to be dealing with all of this to be honest. It is not fair to put her in a situation where she has to deal with parents arguing back with her on a continual basis because of how badly run it was.
My toddler and I queued for 25 mins for the smaller playground. In that time I counted well over 30 people just cut in front of us and go straight in without queueing. Then when the bell did ring - countless children just ran in front of us (no parents) meaning we didn’t get allowed in to the next slot because it was ‘full’. Even though all of these kids just ran straight through into the bigger kids area. Toddler desperately upset after such a long wait and no playground at the end of it all.
Completely ruined our day and all of the children and parents not following the rules left a really bad taste in my mouth. There needs to be someone watching the entrance to the big playground, someone watching the entrance to the small and someone checking people don’t jump over.
Or more bad reviews will follow - trust me!
There is no point having a system in place if you cannot enforce it.
Unfortunately I have tickets for next week and so have to return. Hopefully things will be better organised and it won’t be so unfair and miserable.