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“Always busy!”
Review of The Star

The Star
Ranked #23 of 126 Restaurants in Gillingham
Price range: US$6 - US$15
Cuisines: British
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Description: The Star is part of the Hungry Horse pub brand, with an outstanding reputation for great value food and drink, a warm welcome, and regular entertainment. So whether you want to watch sports, have a meal, or enjoy a pint with mates, you'll always be welcome - so pop down and tuck in! Whatever you're hungry for, come hungry.
Reviewed 3 May 2018

There are so many family friendly offers here that the venue always seems to be busy! Excellent value for money and friendly, helpful, cheerful and knowledgeable staff. Our food was served quickly, piping hot, on hot plates, looked appetising and fresh and tasted lovely. Well done, Team Star.

Thank PSlowly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStarGillingham, Manager at The Star, responded to this reviewResponded 3 May 2018

Thank you for the lovely review. We look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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29 - 33 of 96 reviews

Reviewed 23 April 2018 via mobile

A lovely atmosphere and reasonable prices but when they are busy you can expect a wait for your meal. Had to send it back as steak was so chewy more gristle than meat but I did get a refund and an apology straight away

Thank Marcia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStarGillingham, Manager at The Star, responded to this reviewResponded 3 May 2018

Sorry you had an issue with your steak quality, i'm glad the staff rectified it quickly and we hope to see you again soon.

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Reviewed 16 April 2018 via mobile

Lovely local pub, me and my other half are always here whether it be a few drinks or a meal one evening. Great service from Bethany, always with a smile on her face.

Thank Bethanie-Rose P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStarGillingham, Manager at The Star, responded to this reviewResponded 17 April 2018

Thank you for taking the time to leave us a review. We look forward to seeing you again soon.

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Reviewed 8 April 2018

We stopped going here because of the bad service but as it had been refurbished we thought we would give it another go. The sun was shining and it was the first lovely day of the year so we thought, great a nice pub lunch in the garden. We decided what we wanted to eat and I sat in the garden. The usual long wait to be served - no change there then. My husband came out with the drinks and said we cannot eat outside - despite loads of tables. He said since it has been refurbished (at least a couple of months now) they are still waiting for the tables to have numbers attached to them. I thought this was a joke, but no, no food to be eaten outside until table numbers attached to tables. Have they not heard of raffle tickets given out or use wooden spoons with numbers painted on them. Oh well, we continued with our drink and then we thought, if we can't have lunch at least lets have a packet of crisps. Surely that's allowed! My husband was gone for at least 20 minutes, I was beginning to think he had to pick the potatoes and fry them himself. When he eventually came out he said they had run out of crisps. I was speechless. What a disgrace of a pub. Think they may be losing lots of customers. Manager needs sacking! No way to run a pub.

    • Service
1  Thank Lyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStarGillingham, Manager at The Star, responded to this reviewResponded 8 April 2018

Sorry you weren't happy with your visit. If you would like to dicuss it further please email me on 1663@greeneking.co.uk

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Reviewed 8 April 2018

Came here for lunch with friends. We were a mix of adults and children. There wasn't a table big enough for us so we pulled a few tables together which was fine.
There was plenty of choice on the menu and everything was reasonably priced.
The food came out quickly and was hot and tasty. There was plenty of it on the plate too.
I would definitely return for lunch.

    • Value
    • Service
    • Food
Thank claire_readuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheStarGillingham, Manager at The Star, responded to this reviewResponded 8 April 2018

Thank you for leaving us a review. We look forward to welcoming you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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