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All reviews travel lodge petrol station chef restaurant road noise budget stay new forest room was clean road side lady on reception double glazing peppa pig world one night stay reception area hotel is situated ideal location warm welcome stony
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10 - 15 of 378 reviews
Reviewed 7 October 2018

Comfortable hotel, very good value for money. Bed was very comfortable, shower pressure and temperature was very good, great location for the new forest, pity the restaurant was not open due to refurbishment but receptionist was very helpful in dierecting us to the nearest village

  • Stayed: September 2018, travelled on business
    • Value
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Review collected in partnership with Travelodge
Thank terrymilkman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2018

Booked this location as it was perfectly situated between Southampton where I dropped off my son to university and Bournemouth where I was visiting friends the next day. There is improvement work going on but this didn’t disturb me. Room was a good size, clean and comfortable . My room was right next to the busy A31 but had adequate triple glazing. Bathroom was fine with soft fresh towels. It would have been nice to get a drink or light meal but there was only the garage. I had read the reviews and came prepared with food and drink. Overall it was a nice place to stay.

  • Stayed: September 2018, travelled solo
    • Value
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Review collected in partnership with Travelodge
Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2018

All the other reviews sum it up quite succinctly. Tired old building, in the middle of nowhere next to a very busy dual carriageway. The secondary double glazing does help a lot with noise reduction but even with ear plugs in, I could still hear the traffic.
The carpet in my room didn't like it had been hoovered for weeks. Positives; the bathroom was clean and the shower worked well. The reception staff were helpful and friendly in trying to get us a taxi. Even though it's only about 4 miles from Lyndhurst, the taxi companies just don't seem to want to go out there. We got charged 40 pounds to get back one evening in a taxi!

Room Tip: Avoid roadside rooms if possible.
  • Stayed: September 2018, travelled with friends
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Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Tilly from the Social Media Team at Travelodge Stoney Cross Lyndhurst, responded to this reviewResponded 2 October 2018

Thank you for your comments about our Stoney Cross Lyndhurst hotel.

We're sorry to hear of your disappointment with the overall look of the hotel.

however we are pleased to hear that our hotel team were helpful and friendly.

We will pass your comments onto the hotel team and we hope to welcome you back soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018

Was staying on an overnight as was doing the New Forest Marathon on the Sunday. The hotel looks like a building site. The rooms looks very tired and the windows cold do with triple glazing in the help of trying to reduce the noise from the busy A31

  • Stayed: September 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Travelodge
Thank Natalie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Molly from the Social Media Team at Travelodge Stoney Cross Lyndhurst, responded to this reviewResponded 13 September 2018

Thank you for your review.

We are sorry to hear that you found the room to look tired and your stay was negatively affected by noise levels. Wherever possible, we mention on the hotel’s booking page that due to the location of the hotel, external noise may be heard. We have also taken measures such as providing double glazing in attempt to reduce the impact that outside disruptions may have on a guests stay.

As we hope you can kindly understand, it is not always possible to completely reduce the noise levels outside the hotel, and we apologise that these measures did not suffice in ensuring you a good night’s sleep.

Thanks again for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2018

I cannot understand how you have allowed your brand be tarnished by such a shabby unloved building in such a prominent area for visitors. From the road, it really looks like it has closed down sometime ago. Most rooms it seems have not been hoovered leaving enough hair on the carpets to stuff a kingsize duvet! The most unpleasant place I have stayed in. A place to be avoided on future visits to the New Forest!

  • Stayed: September 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank tonydonsfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Tilly from the Social Media Team at Travelodge Stoney Cross Lyndhurst, responded to this reviewResponded 19 September 2018

thank you for your comments about our Stoney Cross Lyndhurst hotel.

We are very sorry to hear about your recent experience and we would like to apologise for having provided you with a disappointing stay. We do our best every day to offer appropriate service standard levels to all of our customers.

We hope to be given the possibility of welcoming you back to one of our hotels in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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