The hotel and grounds are absolutely Beautiful, the staff are very friendly.
There was a problem with the electrics in our room. A socket was loose and most of the others had gaps around them. The electric kept on cutting out so we had to get ready for dinner in the dark. We mentioned it at reception and someone did go and look and came to the restaurant to find us to say we just needed to reset it by taking the key card out for 1 minute and putting it back.
This kept happening and when it did the lights went out so you had to find your way down a tiny curved staircase in the pitch black to take the card out, wait a minute and put it back. Not really what you expect from this level of hotel (or cost we paid for the room).
For dinner I had Lemon Risotto which I'm sorry to say was awful, my husband eats anything and he didn't even like it (thats saying something). I didn't eat it but wasn't asked why so we just left it.
As others have mentioned service at the bar was very, very slow.
Shame as we visit previously and it was very special so we were really looking forward to coming back.