My first journey to Svalbard was trully magical! The Trapper's hotel is really unique and staff are very happy, friendly and helpfull. As soon as we arrived we were amazed by how cosy and beautiful everything looked, and at the reception there was a lovely lady that explained us everything we needed to know about Longyearbyen and the local shops and restaurants. When someone loves their job you can clearly see it, and this was exactly the case with the staff at Basecamp. Our room was really special, because it felt like it was our own home for the 4 days we have stayed there, and we will always return there. Although there are no TV's in the rooms, there is a beautiful loft with sky view ceiling that has a tv and plenty of space for guests to sit there while drinking tea or coffee. People in Longyearbyen are extremely friendly and everyone speaks english very well. We really enjoyed the dogsleeding trip that we booked through the hotel, our guides were really friendly and because they knew how desperate we were to see the northern lights they were constantly looking out for us. While we were dogsleeding we did manage to see very faint northern lights in the valley, but it was understandable because it was really cloudy, even so our adventure was a really memorable one. We had Petter and Niklas as guides for our dogsleeding trip, and they've both been great! Although I was really not good at dogsleeding, I actually managed to fall from the sledge, Niklas was really friendly and had lots of patience with me and even asked me if I wanted to give it another go. Now that is what I call extraordinary customer service and dedication!
Although this was our first trip to Longyearbyen and Trapper's Lodge, we will go back there very soon.
- Official Description (provided by the hotel):
- Basecamp Hotel is situated right at the heart of Longyearbyen, among restaurants, pubs, shops and bank. It is absolutely Longyearbyen's most amazing hotel; decorated in traditional trapper's style with driftwood, sealskins, pictures and objects that illustrate the past and current trappers' life in the Arctic. Despite its rusticity, Basecamp Hotel offers high quality accommodation with unique style! Basecamp Hotel is part of Basecamp Explorer Spitsbergen, which operates day trips and expeditions to Isfjord Radio, Trapper’s Station and Nordenskiöld Lodge. ... more less