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“Informal and friendly”
other travellers have booked this property

Review of Whitehouse Cottage

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Whitehouse Cottage/The Whitehouse & Courtyard Cottage Whitehouse Cottage
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Very good
10 reviews
Whitehouse Cottage is left of picture
Whitehouse Cottage/The Whitehouse & Courtyard Cottage
Whitehouse Cottage
1st Lounge
Lounge with Room 2 in the back ground
Room 2 made up as a Super-king
Room 2 En-suite
Room 2
Room 2 made up as a Super-King
Room 1. Single en-suite with 4ft double bed
Room 1 En-suite
Room 3 En-suite
Room 3 Double
Main bathroom shared with room 4 & 5
Room 4 made up as a Super-king
Room 4
Room 5
Kitchen
Garden at Whitehouse Cottage
Garden with gas BBQ
Garden
Outside Whitehouse Cottage in Courtyard
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Overview
Holiday Rental House -
5 Bedrooms, 4 Bathrooms, Sleeps 9
St Neots, Cambridgeshire, England

Reviews from our community

Very good - based on 10 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Yorkshire...
Yorkshire
Level 6 Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Informal and friendly”
Reviewed 14 July 2018 for a stay in June 2018

Location good if you have a car. Near St Neots and Great Paxton for evening meals, pubs and sight seeing. Room was clean and comfy. Breakfast self service. Lovely sitting room and dining room fro guests. Free parking and wifi. Bathroom clean and good.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Sep 2018
Hi and thank you for taking the time to provide us with a review of Whitehouse Cottage. We are just outside St Neots on the road to Great Paxton and as there are no footpaths a car is advisable. We have a really good taxi service that is not expensive for getting into St Neots. We hope to see you again sometime in the future.

Kind regards

Fleur and Paul
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
issifin
Bradford, United Kingdom
1 review
“Wedding weekend”
Reviewed 6 September 2017 for a stay in September 2017

Great stay at Whitehouse Cottage for ten adults attending a local wedding. Enjoyed drinks and games on the garden. Great and generous hosts Fleur and Paul cannot do enough for you.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Sep 2017
Hi and thank you for taking the time to provide us with a review of Whitehouse Cottage. We are really glad that everything went well with your stay with us, and thank you for your kind comments. Look forward to seeing you all again sometime in the future and don't forget to look at our water fronted properties in St Neots next time you are in the area.

Kind regards

Fleur and Paul
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
angela162...
St Neots, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Average”
Reviewed 30 August 2017 for a stay in July 2017

We booked both cottages for our wedding party as friends and family were coming from many different places and we wanted to spend time with them and have the room to do so. In this respect the Whitehouse was very good and it was great to have the garden to sit in and celebrate the day. The cottages were clean and tidy however there were a lot of small niggles that need to be addressed. A lot of the party stated that the beds were not comfy with the small double bed in the large cottage in particular needing to be replaced. The cottages were showing signs of wear and tear (eg rips in the plastic tablecloths). The trouble seems to be that in the week the rooms are booked out to workmen who work locally in the area and then go home at weekends. I can understand that this is bread and butter income to the Whitehouse but they need to decide whether this is the avenue they wish to carry on down ie effectively a B&B or whether they wish to pursue the self catering cottage end of the market. To us the two do not mix. This was evidenced by the provision of breakfast items. When we arrived these were in both cottages and wrongly we assumed they would be replenished every day. It should be made clear. If you are self catering then why provide...if you are B&B these should be provided every day. The Whitehouse has lots of potential but it needs to decide what it is.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
2 Sep 2017
Thank you for taking the time to provide us with a review of your stay at Whitehouse Cottage and Courtyard Cottage. We always welcome our guests and advise that if there are any problems whilst you stay with us to tell us straight away so we can deal with these issued quickly and efficiently. We live onsite so can act on this problems straight away. The booking you made with us was for the exclusive occupation of both cottages on a self catering basis. We advised when we showed you around the cottages prior to your booking that when we let the cottages out on a self catering basis we always provide our guests with a welcome pack which includes Bread, Croissants, Milk, Juice, Yogurts, Jam, Marmalade, Butter, Tea,Coffee, Sugar, Flowers, Cake and Wine. As you booked both cottages all these items were in both cottages. We also advised that there were cereals in the cupboards. We have had numerous clients so surprised that these treats are left for them when renting our cottages on a self catering basis. As your booking was for self catering and not bed and breakfast then these items would not have been replenished.

We are sorry that some of your party did not sleep comfortably. This was never advised to us at any time through out your stay. Our mattresses are changed on a regular basis and we always have medium support mattresses. Only today one of our guests asked where we purchased our mattresses from as it was the best nights sleep she had had for years. It is always hard to achieve everybody's sleeping comfort as you are not sleeping in your own bed.

Whitehouse Cottage was built back in the 1800's and is not a purpose built property like a hotel. We have a regular plan of refurbishment and re decoration of this property with the last major refurbishment 18 months ago.

We always try to run our property as Home from Home and do not treat our Bed and Breakfast clients any different to our self catering clients. We have a clear identity and always go the extra mile for our clients like allowing them to book in early and book out late. Welcome packs on their arrival. Receiving their shopping and putting this away prior to their arrival.

Kind regards

Fleur and Paul
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inspire66...
1 review
“Perfect for a large family get together”
Reviewed 30 December 2016 for a stay in December 2016

Thank you Fleur and Paul for a fantastic stay, you supplied everything to make our stay really special

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Dec 2016
Many thanks for taking the time to give us a review. You in turn made our Christmas a highlight. When ever we look at a turkey again we will have a little chuckle to ourselves. Glad we made you stay with us special and look forward to seeing you all again in the future.

Kind Regards

Fleur and Paul
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2016 for a stay in December 2016

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
22 Dec 2016
Many thanks for taking the time to provide us with a review. These mean a lot to us and for prospective guests. We are glad you had a nice stay with us and exploring in around St Neots. We look forward to seeing you all again sometime soon.

Kind regards

Fleur and Paul
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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