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“The most comfortable and relaxing place to stay...”
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Very good
3 reviews
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Holiday Rental House -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Akumal, Yucatan Peninsula

Reviews from our community

Very good - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Colorado Springs, Colorado
Level 6 Contributor
113 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 6 April 2018 for a stay in March 2018

This condo looks way better in the photos than in real life. We got there and there were handprints from what appeared to be children on the walls. A giant brown recluse spider was in the bathroom. The white couch is stained and broken in and basically uncomfortable. The couch in the tiny room with the TV was also very worn out and uncomfortable. The closet door kept coming off in the second bedroom. The pool area in the back had a beat up, worn wood table and the dipping pond was dirty and filled with bugs the whole time we were there - no net for us to clean it out either.
We stayed at Tao a year ago in another unit and it was much nicer with none of these issues.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 May 2018
"Hello TravelingWieners, thank you for your review a this condo. We want to let you know that we take very seriously all comments. We will let owners know all the improvements for their unit. Guests may will see giant brown spiders, our community is located in middle of the jungle, is very natural that insects live around the condos. For us, is very important the daily communication between concierge team and guests. If there is any insect inside the condo guests can notify to their concierge and he can send the mantainence team to take away it, and let it free in their enviroment.We really care to not affect them, they are innofensive. Is great to know that you had the opportunity to stay at TAO in a different unit, yes the experience always is defferent, but , no matter what unit you stay, all the units will always have and share the same pools and common areas. So, defenitely we will let know the community management the improvements for the pool area!
Thank you so much for share your experience, receive warm regards from Gate48Vacation Rentals Team"
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
“The most comfortable and relaxing place to stay in a beautiful part of Mexico - but you definitely need a car”
Reviewed 21 April 2017 for a stay in April 2017

A really comfortable Townhouse with everything you need for a stay there. The layout was spacious and everything seemed new. The beds were really comfortable. The roof terrace for lovely for yoga and early morning reading. The kitchen had everything you need. The air conditioning was also great!! The bathrooms and showers also very lovely. The master bedroom doesn't have walls, just shutters which is great for night time as you really don't need to have the air conditioning on.
Our favourite place for breakfast was the Turtle Bay Cafe in Akumal (about 5 mins up the road). Also the Buena Vida for lunch and dinner at Akamal. We spent all our time really though in Tulum, which although 18km away, was really really easy to drive to and from. Our favourite restaurants there were La Zebra, The Mezzanine and the beach by both these are beautiful. Poca Nau - the beach club on the beach by the public beach is a great place to hire cheap sun shade all day and you can go out snorkelling with the turtles from there. Plus you can park in their car park so very easy lovely lazy days on the beach. Tulum Town restaurants - Burrito Amor was our favourite. Coba and Tulum ruins amazing. Plus lots of Cenotes around. Didn't waste money on going to any of the adventure parks as wanted to be by the beach.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
24 Apr 2017
HI Georgie!

Thank you so much for your comments, we really appreciate that you took the time to write a review. Makes us happy to know that your stay with us was pleasant! We hope that on your next trip will choose us again, would be a pleasure to be your hosts again. Thank you
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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