When we were pulling into our campsite (that could clearly only fit our 3 vehicles) two more friends in their own cars decided last minute to come to the campground because they missed the ferry. Rather than offering to rent them sites, Colleen yelled at us while we were organizing our cars in the site and called us childish for being too slow and was cursing at us. She made our friends so uncomfortable and stressed that they left. When I calmly said that we were trying our best and our friends wanted to buy another site so they could camp at the campground too, she put her finger in my face and yelled and me and wouldn’t let me speak. There wasn’t one time where I could even finish a sentence that evening or the following morning without her interrupting and shouting at me for no apparent reason. It was the most rude and unprofessional customer service experience I’ve ever had. She was so out of hand campers from other sites came over to us to apologize for her behavior. It was shocking that a business owner could treat people, who are being kind and respectful, so poorly. Her behavior put a big damper on our evening.
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