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KingyOE
Hamilton, New Zealand

Second Time and Will Be Back

5.0 of 5 bubblesReviewed 14 Aug 2024via mobile
Second visit over a couple of years. Is always good to be there. We have enjoyed both visits. Good all round staff. Do heaps or do nothing. Snorkeling is excellent off beach. We felt the food wasn’t as good this year as last but still ok. We struck our timing wrong as it was very busy with a lot of children. Wasn’t a major but would be nice if there was a designated pool for adults only. Place is starting to require some maintenance. In saying this, we will return.
Date of stay: August 2024
Room Tip: Helicopter is a great way to get there and a great experience
Trip type: Travelled as a couple
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Reviewed 9 August 2024

We have vacationed at Napili kai on Maui for over 30 years. Been to Bermuda, Caribbean, Australia, Florida the Amalfi coast and this by far is the winner for an amazing relaxing holiday.

We had room 47 our house keeper Louisa was like family and we were both sad that we had to leave each other. The service was second to none. Knox was amazing we went and got beers and wine and he carried it to our room. He took care of us all 5 days. We miss you Knox

We had two misses at diner blackrock the restaurant where they just forgot what course and did not bring the next course until we went and asked someone. I did bother the GM the second night after diner and he was eating and took my complaint seriously. Sorry I bothered your meal.

Donu is one of the best meals we ever had in out life. If we saw 8 people at our end of the beach a day it was a traffic jam.

Don't hesitate to book it it is almost too good to be true

Room tip: Book in now
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tom V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2024 via mobile

When we initially booked our trip to Paradise Cove, we expected to have a lovely vacation but we never expected to have the kind of cultural immersion/experience that we had that had us crying as we left. We travelled from California with our two very active boys, ages 12 and 15. From the moment we spotted the island, we were enamored. Stunning. We did all the typical tropical water activities - snorkel (great snorkeling right off the beach in front of the hotel), kayaking, SUP, trampoline in the middle of the ocean. We even swam with the manta rays during their annual migration (this was pure magic). But then we got to know the hotel staff and that is when our vaca turned from really nice to remarkable. We went to the neighboring island to the Soso village and met the chief and played soccer with the kindergarteners during their recess. The next day, we went Handline fishing and went to a deserted island where they cooked our fish on a rock. All the while learning about the Fijian culture and way of life. The resort is luxurious, the amenities are wonderful, the rooms for a family of 4 are perfect, the food was truly incredible. And while the accolades of this resort are top notch from discerning travelers, it is the staff who make this resort an absolutely incredible experience. We expected to go to Fiji once after crossing it off of our bucket list but we are already planning our next trip to Fiji and specifically Paradise Cove.
(Side note, the Paradise Cove website is ok but doesn’t really show off how incredible the resort grounds and amenities are).
Highly highly recommend Paradise Cove.

Date of stay: August 2024
Trip type: Travelled with family
Thank Godzilla Godzil... J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 August 2024 via mobile

We are repeat guests to Paradise Cove Resort. We have always enjoyed the friendly staff, the stunning beach, and the excellent snorkeling opportunities. These elements have consistently made our stays memorable and enjoyable.

However, this time we encountered several disappointments. The food quality was inconsistent—some meals were delicious, but others were completely inedible. The cocktails followed a similar pattern, with some being delightful and others undrinkable. Service was ridiculously slow, even beyond the usual "Fiji time" slow, which made dining a frustrating experience. Additionally, our bill was often incorrect, causing further inconvenience. We also couldn't drink the water provided. It tasted salty, so had the extra expense of purchasing bottled water.

A significant downside for us was the removal of the adults-only area, which has led to the resort becoming overrun with children and noise. Our Bure was located close to the kids' club, and we were woken every morning by the sounds of screaming children.

While we still appreciate some aspects of Paradise Cove Resort, these negative experiences have left us reconsidering future visits.

Room tip: Take your own water, snacks and alcohol
Date of stay: July 2024
Trip type: Travelled with family
Thank HOPOPHILE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 July 2024 via mobile

The most beautiful location for off the beach snorkeling, an incredible reef and Cristal clear water, beautiful surroundings.

Be aware that the compulsory meal plans are very expensive, and that the resort has a greedy attitude, you pay for the coffee at lunch time (whilst included in morning and at night)

We paid for 2 soft drinks they forgot to put on our bill, we got charged the next day for a rotten orange juice you could not drink. I complained - without success.

We booked a snorkeling trip for FJD 40, they charged us FJD 120 as we saw some mantra rays. They falsified our booking slip without our permission.

Room tip: Bring your own drinks and snacks, there is no resort shop
Date of stay: July 2024
Trip type: Travelled as a couple
Thank Claudia K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 July 2024 via mobile

We stayed here for 7 nights. Room was located in the cove and it was amazing, bathroom was next level. Super clean!
The food was exceptional, meals were such a high standard, more than what we are use too.
The snorkelling off the beach was one of the best we've seen.
The staff were the best highlight of the island, the laughs we had every day, friendliness, kava ceremonies and the beautiful singing..we left our stay feeling like we had gained a whole lot of friends.

Date of stay: July 2024
Trip type: Travelled as a couple
Thank Kylie S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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