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NZ Hodophile
Christchurch, New Zealand

3rd time unlucky

3.0 of 5 bubblesReviewed 2 Aug 2024via mobile
We are repeat guests to Paradise Cove Resort. We have always enjoyed the friendly staff, the stunning beach, and the excellent snorkeling opportunities. These elements have consistently made our stays memorable and enjoyable.

However, this time we encountered several disappointments. The food quality was inconsistent—some meals were delicious, but others were completely inedible. The cocktails followed a similar pattern, with some being delightful and others undrinkable. Service was ridiculously slow, even beyond the usual "Fiji time" slow, which made dining a frustrating experience. Additionally, our bill was often incorrect, causing further inconvenience. We also couldn't drink the water provided. It tasted salty, so had the extra expense of purchasing bottled water.

A significant downside for us was the removal of the adults-only area, which has led to the resort becoming overrun with children and noise. Our Bure was located close to the kids' club, and we were woken every morning by the sounds of screaming children.

While we still appreciate some aspects of Paradise Cove Resort, these negative experiences have left us reconsidering future visits.
Date of stay: July 2024
Room Tip: Take your own water, snacks and alcohol
Trip type: Travelled with family
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    Reviews (1,026)
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    10 - 15 of 1,026 reviews
    Reviewed 30 July 2024 via mobile

    The most beautiful location for off the beach snorkeling, an incredible reef and Cristal clear water, beautiful surroundings.

    Be aware that the compulsory meal plans are very expensive, and that the resort has a greedy attitude, you pay for the coffee at lunch time (whilst included in morning and at night)

    We paid for 2 soft drinks they forgot to put on our bill, we got charged the next day for a rotten orange juice you could not drink. I complained - without success.

    We booked a snorkeling trip for FJD 40, they charged us FJD 120 as we saw some mantra rays. They falsified our booking slip without our permission.

    Room tip: Bring your own drinks and snacks, there is no resort shop
    Date of stay: July 2024
    Trip type: Travelled as a couple
    Thank Claudia K
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 1 July 2024 via mobile

    We stayed here for 7 nights. Room was located in the cove and it was amazing, bathroom was next level. Super clean!
    The food was exceptional, meals were such a high standard, more than what we are use too.
    The snorkelling off the beach was one of the best we've seen.
    The staff were the best highlight of the island, the laughs we had every day, friendliness, kava ceremonies and the beautiful singing..we left our stay feeling like we had gained a whole lot of friends.

    Date of stay: July 2024
    Trip type: Travelled as a couple
    Thank Kylie S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 June 2024 via mobile

    Paradise Cove is aptly named!
    The beautiful environment and the fabulous team at Paradise Cove make your whole experience memorable for all the right reasons.
    Nothing is too much trouble and it doesn’t matter whether you just want to laze by one of three pools or go out for the many activities - your choice is ok with them.
    One of the things I really liked about our time there is that it is a relatively small resort and, as such, very relaxed and you got to meet and chat with other guests. At the bigger resorts this can be more difficult and, as a widow, I found this feature particularly enjoyable.
    Now I do need to mention the food. This was an unexpected delight. I had read the reviews but, to be honest, was not expecting too much as in other trips to Fiji I had found the food disappointing. This was certainly not the case at Paradise Cove. Go hungry!!
    We enjoyed ourselves so much we are already planning our return trip. Thank you everyone at Paradise Cove. We look forward to coming back soon.

    Date of stay: June 2024
    Trip type: Travelled with family
    Thank Go33388
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 28 May 2024

    Wow what an amazing experience, Staff are so friendly and helpful, food is amazing especially the Japanese Restaurant Donu, we stayed in the beach houses across the channel from the main resort with a quick boat ride across whenever we needed it .We will be going back!!

    Date of stay: May 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Connector01674883708
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 26 May 2024

    Wow, the snorkeling is amazing at Paradise Cove. The Yasawa islands in FIJI are for anyone who loves snorkeling and beach holidays. Despite not seeing any Manta Ray’s (which was our primary motivation for visiting paradise cover) my husband and I had terrific time at Paradise Cove and plan to return.

    Snorkeling

    Paradise Cove has a very healthy house reef. It was amazing to swim each day straight from the beach. You can swim on any tide; you just need to be careful on low tide & go in from an area beside the reef to get out into deeper water then swim across the reef.
    In addition, there are daily snorkeling trips on a boat to various other reefs to explore. The resort will vary the reefs daily.
    The snorkeling was truly magic.

    Accommodation
    We loved our Paradise Bure, it was roomy and ideal for a beach holiday. I would highly recommend staying in these Bures.

    Service
    Our appreciation goes to Josh (dinner service) Leisa (housekeeping) who were genuine and exceptional in their service delivery. Sadly, we also had some average service, were we felt like an inconvenience.

    Activities
    Besides the snorkeling, we enjoyed walking daily to the lookout. The gym is surprisingly good for an island resort. There is Yoga daily and other activities on offer.
    The spa offers a range of services which we enjoyed twice throughout our stay.

    Food
    The food wasn’t for us. They have a 6-course compulsory menu. That said, they changed a few things to make it work for us which we appreciated.
    We had a private BBQ one night, which we wished we did more as it was perfect. The food was delicious, the service was better than we could have imagined with a personal waiter & chef who serviced and cooked outside our Bure. This was very special!

    We would definitely recommend Paradise Cove. The snorkeling, bures and activities make this place well worth visiting. It is a truly amazing resort. Yes, there were a few thinks that could have been improved for us, but they weren’t big in the overall scheme of the holiday. Finally, we would highly advocate getting to Paradise Cove by Island Hoppers. The helicopter is a fast way to getting to Paradise Cove while flying over the crystal blue water with reefs scattered all the way out to the resort.

    Date of stay: April 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank snorkelsouthpacific
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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