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“tired of there customer service”

JT'S Brick Oven PIzza
Ranked #16 of 67 Restaurants in Surf City
Cuisines: Pizza
Dining options: Delivery
Restaurant details
Dining options: Delivery
Reviewed 14 May 2018

We have been regular customers of JT's for 5 years and will say it is inconsistent at times, but overall a great pizza. Sadly are no longer considering it as an option. For the second time in less than a month we have tried to call in pick up orders before 8:00 pm. My order today, 5-13-18, was called in at 7:53pm. I was told (after I ordered) that they would be closing in 5 minutes and if I couldn't get there by then they would not make the order. My first thought was to suggest to the girl answering what she could do with herself and hang up... Immaturely I did that and regret my behavior. What I should have said was you can't even complete my order in 5 minutes (1 large 3 topping). Furthermore, when I said I'd like to make a pick up order; disclose your business policy of if you cannot be here by 8:00 then we cannot help you. My wife went through a similar situation a few weeks back. We will now only consider Michelangelo's in Surf City or Homeport in Hampstead. Both have great pizza.

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2  Thank wpegram36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 120 reviews

Reviewed 30 August 2017 via mobile

Outstanding Italian meals pizza any size never a disappointment employees very friendly and helpful all variety of Italian food never a disappointment

Thank George L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2017 via mobile

Enjoyed the pizza . The Italian sausage on the pizza was delicious . We had onions on the pizza which were sweet and tasty.

Thank Y8657GFcheryls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2017

Had we not ended up becoming very ill after eating there, we might have scored it at a "2". The cashier was at least friendly.

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Thank blissfullife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017

My husband and I always have a hard time finding good pizza on vacation, but this place has good pizza. We got a pepperoni pizza and it was delicious. My husband also got a steak and cheese sub and said it was good but the bread was a little hard. We will definitely order pizza from here again.

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Thank Ashley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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