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All reviews brier creek front desk the shuttle driver raleigh durham airport free shuttle an early flight rental car next morning excellent customer service a great stay exercise room free breakfast fresh fruit staff was friendly indoor pool very nice hotel business trip
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Reviewed 9 November 2018

We stayed here when we arrived and the night before we left the area. The staff is great, transportation to and from the airport is good and the location is quiet. We have been several times in the last 3 years and we do not find any problems

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank sls45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this reviewResponded 13 November 2018

Thank you for your comments and thank you for choosing us when you are in Raleigh.
We look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2018 via mobile

If you want to get some sleep, don’t stay here. My family had an early morning flight out of RDU so we stayed here on a Saturday night. Apparently this hotel is a local party spot. I called the front desk at 1:30 am and again at 4:00 am complaining about the noise from the room next door. It never stopped. Credit to the front desk clerk who apologized and comped my 2 rooms at 5:30 am. I continue to be a fan of the Fairfield Inn brand, but not this location.

Date of stay: October 2018
Trip type: Travelled with family
Thank frankw138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this reviewResponded 31 October 2018

Thank you for choosing to stay at the Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek and providing your honest feedback.

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent loud noise in the rooms from occurring in the future.

Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Raleigh.

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Reviewed 27 October 2018 via mobile

We had a one night layover in Raleigh. The Fairfield is very close to RDI and they provide shuttle to and from the airport. The shuttle will also take you to restaurants in the area. The hotel offers free breakfast. Rooms are large and comfortable

Date of stay: October 2018
Trip type: Travelled as a couple
Thank michaelsU5970GN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this reviewResponded 30 October 2018

Thank you for sharing your experience with us and we're super happy you were satisfied.
We look forward to your next visit.

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Reviewed 27 October 2018

We stayed here and loved it. Wonderful nice staff, clean, updated and so close to airport which made traveling much easier. we dropped our car off that night and the hotel shuttle picked us up quickly. We left at 0500, saved us a lot of morning hassles with traveling. Dejuan, the Shuttle driver was super friendly and so helpful with bags and children. Would definetly stay again. Thanks. Mary

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank marygunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this reviewResponded 30 October 2018

Thank you! This was certainly a pleasure to read and we're very pleased you were satisfied. We are almost complete with a compete renovations. I will be sure to share this with Dewayne and all staff and we look forward to your next visit.

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Reviewed 23 October 2018

We had a fantastic stay at the hotel. The highlight was our driver- DeJuan on the return trip back from the airport to the hotel. He was superb. Thanks so much!

The actual hotel was clean, updated and the breakfast was robust. My entire family loved it.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank nabig30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sincerely_GM, General Manager at Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek, responded to this reviewResponded 23 October 2018

Thank you so very much for sharing. It's such a pleasure to read such positive posts and to know we left a comforting impression. DeJuan will be pleased to read this. He' a great addition to our team.
We hope to see you again soon.

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