This is my third or fourth time staying at the Royal Regency. I generally come back for the staff. They are pleasant and helpful and always cheerful.
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obaquero2024
Kissimmee, FloridaThis place is just stunning and the best customer service
Review of Royal Regency Hotel
Reviewed 24 Apr 2024
I love it and the rooms are amazing and very clean and up to date. I highly recommend this beautiful place and the price was amazing also. I will stay here every time I am in New York
Date of stay: April 2024Trip type: Travelled on business
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Royal Regency, Owner at Royal Regency Hotel, responded to this review
Responded 7 May 2024
Thank you very much for this lovely review. We look forward to your next stay with us!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews new york front desk staff enjoyed my stay bed was comfortable great customer service rooms are clean great place to stay very nice hotel wedding highway nyc bronx
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macwhit2024
Barnstable, Massachusetts
1
Date of stay: April 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alainac4000
1
Beautiful hotel, great staff. Terrible sound proofing. If your there during a party like we were don’t expect to sleep.
Date of stay: April 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explore47578347929
1
I've been to the RR several times, but this time was the best. Customer Service (Hi Leslie) was excellent. And I can't say enough about the restaurant- the Italian food was excellent, so much so that we didn't have to go out for dinner. Breaskfast, again great. The room was very comfortable and we enjoyed every minute of the "earthquake" weekend.
Room tip: Plan your events around the hotel. The restaurant is excellent and the breakfast was wonderful.
Date of stay: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JennDOJ
1
The stay was awful. I checked in on February 20 and checked out on February 20 and was overcharged by $75. The supervisor was very inhumane. The bathroom shower had mildew everywhere and the heater was very noisy. I had to get up several times to turn it off to attempt not to disturb other guests. This is not a 3 star hotel more like a 1 star hotel. Be warned do not ever stay there!
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeff Scott, Owner at Royal Regency Hotel, responded to this reviewResponded 10 April 2024
Dear JennDOJ
Greeting from The Royal Regency Hotel.
Thank you for the time you have taken to share your comments and for staying with us.
We appreciate your feedback regarding your stay and I will follow up with the team regarding your comments.
Regarding your comments, I would like to further discuss this so please reach out to me on the noted number.
My number is 914-476-6200
Kind regards,
Jeff Scott
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cscott1120
1
Wouldn’t recommend staying for more than one night. I wouldn’t recommend staying at all unless money is low and you’re looking for something on less expensive side. We’ve stayed there twice the first time the bed was very stiff and made so much noise when you turn and the second time the bathroom was horrendous! I had to put a towel on the shower floor because of how dirty it was also there was broken tiles in the shower
Date of stay: March 2024
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.