Wouldn’t recommend staying for more than one night. I wouldn’t recommend staying at all unless money is low and you’re looking for something on less expensive side. We’ve stayed there twice the first time the bed was very stiff and made so much noise when you turn and the second time the bathroom was horrendous! I had to put a towel on the shower floor because of how dirty it was also there was broken tiles in the shower
We enjoyed our stay though brief for work. Warm greeting at check in. The lobby, rooms etc were spotless. The complimentary breakfast was also more than we expected with various choices and friendly hostess to assist.
Big time roach infestation issue. Killed multiple roaches in my room, staff didn’t seem too concerned. Only accommodation was being switched to another room. I found out that the hotel is known for this!
Dear kwakukontoh
Greeting from The Royal Regency Hotel.
Thank you for the time you have taken to share your comments and for staying with us.
We appreciate your feedback regarding your stay and I will follow up with the team regarding your comments.
Regarding your comment on bugs, we treat our front and back of the house weekly and have no such problems. Please call me to further discuss this.
My number is 914-476-6200
Kind regards,
Jeff Scott
There's an entrance and an exit, you don't have to try exiting through the entrance. It very easy to have your accommodations modified if need be. The staff that i dealt with were friendly and easy to talk to.
The ease of booking the room was superb. The check in process with the young lady was amazing. She made you so comfortable and she was very welcoming. She was ready to accommodate your every request. The room and bathroom was so clean and fresh. It was a pleasure to be there.
