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robinsonslr

We love 💕 the Hyatt Family

5.0 of 5 bubblesReviewed 4 weeks ago
The Hyatt family is very pleasant professional and welcoming. Upon arrival we are greeted with a friendly smile it’s a warm feeling.
Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this review
Responded 4 weeks ago
Dear Guest,

Thank you so much for your kind words! We're absolutely delighted to hear that you felt welcomed and appreciated from the moment you arrived.
Your feedback means the world to us, and we'll be sure to share your compliments with the team. We look forward to welcoming you back for another exceptional stay with us!

In hospitality,

Jason - General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,241)
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Reviewed 4 September 2024

We stayed here while moving in our youngest at SLC. It’s a unique placement right smack in the middle of an outdoor mall. You’ll have everything you could possibly need within walking distance of the hotel. Free breakfast was good with lots of options, seating was limited during busy times, get there early.

We experienced a host of small issues which the hotel seemed adept at handling (broken AC in lobby, our door lock stopped working days after being replaced during a scheduled upgrade, and one of the two elevators was out of order for a day. I would just advise people be patient especially during peak times.

We enjoyed the friendly staff and look forward to our return stay this fall.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Excursion758167
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 4 weeks ago

Dear Guest

Thank you for your feedback. We’re glad our location and breakfast met your needs during move-in week. We look forward to welcoming you back this fall and hope your next stay will be even better.

In Hospitality,

Jason General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2024

Our son goes to college nearby. We are from out of state. We always stay here as it was a great find for our purposes. Clean, convenient, near shopping, restaurants and his school. Highly recommended.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank chrisY5204GG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 3 September 2024

Dear Chris,


Thank you for your kind words! We're thrilled that our hotel meets your needs so well. We look forward to your next visit and are here to ensure your stays continue to be great.

In hospitality,

Jason - General Manager

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Reviewed 23 August 2024

The Hyatt went above and beyond to meet my Family expectations. My 90 year old grandmother needed a wheelchair and the Hyatt allowed us to use theirs

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank joynthejourneytr2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 3 September 2024

Dear Guest,

Thank you for your kind feedback. We're thrilled to hear that our team was able to assist with your grandmother's wheelchair needs and that your family had a great experience. We look forward to welcoming you back soon.

In hospitality,

Nena - Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2024

Expectations are higher when staying at a Hyatt flagship hotel. Housekeeping was terrible. Not attentive to room cleaning. Didn't get room cleaned til day 3. Room was not cleaned properly upon check in, then it was apparent why, they don't clean it daily. old food stains on couch, dirty remote control, bathroom had smudges and hair from previous guests. Front desk and breakfast staff was great.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank GDELo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 22 August 2024

Dear Guest,

I would welcome the opportunity to speak to you about your recent stay. Please feel free to contact me directly.

In-hospitality,

Jason-General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2024

This hotel is nice and is in a commercial plaza surrounded by restaurants. Rooms and everything about this hotel is nice. Staff is friendly and always ready to help.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Jonathan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 16 August 2024

Dear Guest,

Thank you for your positive feedback! We’re glad you enjoyed our location, rooms, and the friendly service provided by our staff. We appreciate your honest review and look forward to welcoming you back soon!

In hospitality,

Jason - General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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