Friendly staff, clean hotel. I like the access key card. Plenty of things to do around the hotel during the day and night. The only thing missing is the pool, due to some regulations they don't have the pool open.
708
283
108
62
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Bridgette S
Great Place to Stay
Review of Hyatt Place New York/Yonkers
Reviewed 25 Jun 2024
Hyatt Place Yonkers is a great place to stay. It’s clean, the rooms are spacious and the staff is very courteous. It’s nestled in a shopping mall so there are plenty of options for food, and entertainment. There’s also tons of free parking !
Date of stay: June 2024Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this review
Responded 27 Jun 2024
Dear Bridgette,
Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Hyatt Place Yonkers. It's great to know that you found our rooms clean and spacious, and our staff courteous. We're glad you appreciated the convenient location within the shopping mall and the ample free parking.
We look forward to welcoming you back on your next visit!
In hospitality,
Nena - Director of Sales.
Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed your stay at Hyatt Place Yonkers. It's great to know that you found our rooms clean and spacious, and our staff courteous. We're glad you appreciated the convenient location within the shopping mall and the ample free parking.
We look forward to welcoming you back on your next visit!
In hospitality,
Nena - Director of Sales.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,241)
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All reviews movie theater outdoor mall county mall red lobster new york great hotel stores and restaurants convenient location hotel is located early check free breakfast great customer service free parking business trip front desk staff parking lot easy access
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17 - 22 of 1,241 reviews
winstonortiz
Bronx, New York
2
Date of stay: June 2024
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 28 June 2024
Dear Guest,
Thank you for your kind feedback! We're delighted to hear that you found our staff friendly and the hotel clean. It's also great to know you enjoyed the convenience of our key card system and the variety of activities available around the hotel.
We look forward to welcoming you back soon!
In hospitality,
Jason - General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Happy7customer
Daytona Beach, Florida
1
The hotel is located in a shopping center so it’s very convenient for food, essentials, parking and public transportation. It’s clean, staff are nice, and breakfast is great!
Date of stay: June 2024
Review collected in partnership with Hyatt Hotels
Ask Happy7customer about Hyatt Place New York/Yonkers
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 28 June 2024
Dear Guest,
Thank you for your positive feedback! We're delighted to hear that you found our location convenient and enjoyed the cleanliness, friendly staff, and great breakfast.
We look forward to welcoming you back for another excellent stay!
In hospitality,
Nena - Director of Sales
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Joshua K
46
Terrible customer service, did nothing to attempt to help with my issue. They charged the wrong credit card, and refuse to help me get the right one charged.
Jason was beyond unhelpful, I've worked in restaurants and hotels a fair amount of my life, and I know this is a very easy solution.
Hotel is mediocre at best, and this is just the cherry on top of a terrible experience. Do yourself a favor, Marriott has much better hotels and customer service
Date of stay: June 2024
Ask Joshua K about Hyatt Place New York/Yonkers
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 20 June 2024
Dear Joshua,
I would welcome the opportunity to speak to you about your recent stay. Please feel free to contact me directly.
In-hospitality,
Jason-General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alison O
24
Safe and convenient location. Walk outside and plenty of places to shop and eat. Friendly, kind and accommodating staff! Great complimentary breakfast. Clean and comfortable rooms and hotel areas. Would definitely stay here again!
Date of stay: June 2024
Review collected in partnership with Hyatt Hotels
Ask Alison O about Hyatt Place New York/Yonkers
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 18 June 2024
Dear Guest,
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, friendly staff, and complimentary breakfast. It's great to know that you found our rooms and hotel areas clean and comfortable. We look forward to welcoming you back on your next stay!
In Hospitality,
Jason - General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ddeangelis2
Reva, Virginia
1
Not up to my expectations of the Hyatt, which I consider a luxury hotel chain. The hotel was okay, but it wasn’t up to my expectations of a Hyatt property.
Date of stay: June 2024
Review collected in partnership with Hyatt Hotels
Ask ddeangelis2 about Hyatt Place New York/Yonkers
Thank ddeangelis2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 18 June 2024
Dear Guest,
I would welcome the opportunity to speak to you about your recent stay. Please feel free to contact me directly.
In-hospitality,
Jason-General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC