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Happy7customer
Daytona Beach, Florida

Lovely Hotel

5.0 of 5 bubblesReviewed 3 weeks ago
The hotel is located in a shopping center so it’s very convenient for food, essentials, parking and public transportation. It’s clean, staff are nice, and breakfast is great!
Date of stay: June 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this review
Responded 2 weeks ago
Dear Guest,

Thank you for your positive feedback! We're delighted to hear that you found our location convenient and enjoyed the cleanliness, friendly staff, and great breakfast.

We look forward to welcoming you back for another excellent stay!

In hospitality,

Nena - Director of Sales
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,227)
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5 - 10 of 1,227 reviews
Reviewed 4 weeks ago

Terrible customer service, did nothing to attempt to help with my issue. They charged the wrong credit card, and refuse to help me get the right one charged.

Jason was beyond unhelpful, I've worked in restaurants and hotels a fair amount of my life, and I know this is a very easy solution.

Hotel is mediocre at best, and this is just the cherry on top of a terrible experience. Do yourself a favor, Marriott has much better hotels and customer service

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joshua K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 3 weeks ago

Dear Joshua,

I would welcome the opportunity to speak to you about your recent stay. Please feel free to contact me directly.

In-hospitality,

Jason-General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Safe and convenient location. Walk outside and plenty of places to shop and eat. Friendly, kind and accommodating staff! Great complimentary breakfast. Clean and comfortable rooms and hotel areas. Would definitely stay here again!

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Alison O
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, friendly staff, and complimentary breakfast. It's great to know that you found our rooms and hotel areas clean and comfortable. We look forward to welcoming you back on your next stay!

In Hospitality,

Jason - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 June 2024

Not up to my expectations of the Hyatt, which I consider a luxury hotel chain. The hotel was okay, but it wasn’t up to my expectations of a Hyatt property.

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank ddeangelis2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 4 weeks ago

Dear Guest,

I would welcome the opportunity to speak to you about your recent stay. Please feel free to contact me directly.

In-hospitality,

Jason-General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2024

Working in the Westchester area the Hyatt Place New York/Yonkers is located close to main highways. It's location in the Cross County Mall also makes it very convenient for food and shopping. Once you check in there is no need to drive for food.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank sswitzer2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 11 June 2024

Dear Guest,

Thank you for considering Hyatt Place New York/Yonkers for your stay in the Westchester area. Our strategic location near major highways facilitates seamless travel, while our placement within the Cross County Mall offers exceptional convenience for dining and shopping. We look forward to providing you with outstanding service during your stay.

In Hospitality,

Nena Director of Sale's

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2024

This experience was wonderful. The staff was friendly, the room was clean, and being inside the mall was the icing on the cake. Will return whenever I visit New York.

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank chevyn2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 7 June 2024

Dear Guest,

Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and found our location convenient. Our team looks forward to welcoming you back on your next visit to New York.

In Hospitality,
Nena - Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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