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mmorrison1551

Great Stay

5.0 of 5 bubblesReviewed 23 Oct 2023
Great stay, very accommodating and responsive. Clean rooms, clean bathroom, friendly front desk, a great free breakfast, and everything I expected from Hyatt, even in a crazy metropolitan like NYC. Will stay again if I ever need to come back to the city.
Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with Hyatt Hotels
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this review
Responded 26 Oct 2023
Dear Guest,

Thank you for your fantastic review! We are delighted to hear that you had a great stay at the Hyatt Place Yonkers. Our team takes pride in providing exceptional service and maintaining the highest standards of cleanliness, ensuring our guests have a comfortable experience. We can't wait to welcome you back should your future travels bring you to the city again. Your kind words are greatly appreciated!

In Hospitality,

Nena - Director of Sales
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,253)
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85 - 90 of 1,253 reviews
Reviewed 23 October 2023

Best location near Yonkers, New Rochelle. Plenty of parking. Receptionists are courteous than average rude newyorker..overall I am happy with the stay. The location was super close to everything & no worry on safety at this location.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Inspiration305495
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 27 October 2023

Dear Guest,

We're thrilled to hear that you had a great stay and enjoyed our convenient location. Providing ample parking and a safe environment is a top priority for us, and we're pleased to have met your expectations. Our friendly and courteous staff take pride in providing exceptional service, and we're glad you experienced that during your stay. Thank you for your positive feedback, and we look forward to welcoming you back on your next visit to the area!

In Hospitality,

Nena - Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2023

We enjoyed our stay, the rate was reasonable for the value. There is a lot in walking distance of the hotel. Not to far away from NYC, easy access to the city if you desire to see the Big Apple. We would stay there again if the price is still reasonable.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank psk50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 27 October 2023

Dear Guest,

Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found the value for your rate to be reasonable. Our convenient location, with easy access to NYC and various nearby attractions, is indeed a plus. We're committed to providing great value to our guests, and we look forward to welcoming you back for another enjoyable stay in the future.

In Hospitality,

Jason - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2023

I must admit having grown up in Scarsdale in same county as Yonkers I was a bit unsure as to what a hotel might look like in the lap of the Cross Westchester County Parkway. What I found upon arrival in addition to many long lost classmates was a very friendly staff and clean rooms right in the middle of a bustling mall. The restaurant selection was mostly fast food but one would never go hungry. Besides, we weren’t there for the amenities so much as to have a reasonably affordable hotel in the heart of Westchester with easy access to the old haunts of our youth. Kudos to the friendly staff who were always ready to answer questions or help with the overall stay

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank mcfitz2222
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 27 October 2023

Dear Guest,

We appreciate your heartfelt feedback, and we're delighted to have exceeded your expectations with our friendly staff, clean rooms, and convenient location in the heart of Westchester. Thank you for your kind words, and we hope to welcome you back for another visit to your hometown in the future!

In Hospitality,

Jason - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 October 2023

This is a marginal but OK place. The rooms were clean and quiet. We could NOT get our room cleaned (depite numerous requests) during a four day stay and they didn't even replace the room coffee. We had an accessible room which was barely accessible with doors that were hard to open, a narrow very difficult entry and elevators that could barely fit a wheelchair. It did not meet our expectations for a $200.00 pe rnight hotel.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank yoop5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 27 October 2023

Dear Guest,

I would welcome the opportunity to speak to you about your recent stay. Please feel free to contact me directly.

In-hospitality,

Jason-General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2023

I thought the Hotel was great just thought it should’ve been but it was too pricey, and no kind of reasonable discounts to talk about the breakfast is excellent but too short everything was fresh and clean I wish I could have afforded more days

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank josephalbritton77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Hyatt Place New York/Yonkers, responded to this reviewResponded 27 October 2023

Dear Guest,

We're thrilled to hear that you had a great experience during your stay with us, especially appreciating our excellent breakfast and the overall cleanliness of our property. We hope you'll be able to extend your stay with us on your next visit. Thank you for your valuable input!

In Hospitality,

Nena Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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