The room had a microwave and refrigerator. The towels were very thin. everything was clean. The a./c worked. The windows did not open.The beds were comfortable. This is basically a no frills motel. We felt it was worth the price we paid.
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pvaller
Eugene, OregonLots of Problems
Review of Top Hill Motel
Reviewed 2 Oct 2017
Rooms were clean and beds were comfortable. Good price for the Saratoga Springs area, although owner made it clear it was an off season rate.
When we checked in the owner told us he was giving us a Jacuzzi room due to room availability. He made it clear we could not use the Jacuzzi and if we did we would be charged an extra $40. No problem, we just wanted to shower. Asked about ice and was told that the ice machine was broken. To be fair, he offered to give us ice from his refrigerator. We got in the room and found no coffee maker. Also no water glasses. When we asked about those, he got us cups, but said that because we were getting the off season rate, he did not provide coffee makers. Also did not provide coffee in office (or continental breakfast) in off season. Said that we could use the money we saved to buy a good breakfast out. He did give us some coffee cups so we could use the microwave to make tea. Then we found no second hand towel (it was placed on the tub to use as a bath mat). Up to now we were willing to accept his parsimonious approach. However, this got more troubling during the night. It was very warm. We had the AC on, but it was not blowing cool air. We ended up using the fan setting hoping it would blow in cool outside air instead. Despite the sign that said to close windows when using the AC, the windows could not be opened. The handles had been removed on both the main window and the bathroom window. In the middle of the night, my spouse woke up literally ill from the heat and lack of air circulation. We discovered that the AC was not working because the owner had removed the button for the temp setting after setting it at the warmest position, and had taped it over so that it could not be changed. Back to room availability. We were the only occupants in the entire wing we were in. It seems clear that the room availability, towels, etc had more to do with cost cutting on maid help. While I understand the need to be careful about costs, this approach would seem to hurt his business/income more than help.
Date of stay: September 2017When we checked in the owner told us he was giving us a Jacuzzi room due to room availability. He made it clear we could not use the Jacuzzi and if we did we would be charged an extra $40. No problem, we just wanted to shower. Asked about ice and was told that the ice machine was broken. To be fair, he offered to give us ice from his refrigerator. We got in the room and found no coffee maker. Also no water glasses. When we asked about those, he got us cups, but said that because we were getting the off season rate, he did not provide coffee makers. Also did not provide coffee in office (or continental breakfast) in off season. Said that we could use the money we saved to buy a good breakfast out. He did give us some coffee cups so we could use the microwave to make tea. Then we found no second hand towel (it was placed on the tub to use as a bath mat). Up to now we were willing to accept his parsimonious approach. However, this got more troubling during the night. It was very warm. We had the AC on, but it was not blowing cool air. We ended up using the fan setting hoping it would blow in cool outside air instead. Despite the sign that said to close windows when using the AC, the windows could not be opened. The handles had been removed on both the main window and the bathroom window. In the middle of the night, my spouse woke up literally ill from the heat and lack of air circulation. We discovered that the AC was not working because the owner had removed the button for the temp setting after setting it at the warmest position, and had taped it over so that it could not be changed. Back to room availability. We were the only occupants in the entire wing we were in. It seems clear that the room availability, towels, etc had more to do with cost cutting on maid help. While I understand the need to be careful about costs, this approach would seem to hurt his business/income more than help.
Trip type: Travelled as a couple
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Reviews (43)
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9 - 14 of 43 reviews
toblis
Pelham, New York
304
Date of stay: August 2017
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WestCampNY
Saugerties, New York
139
We stayed for 2 nights for a graduation. It was a great small motel with a decent size room and great air conditioning, clean and bathroom had great water pressure! It was perfectly located right down the road Stewart's so morning coffee and breakfast no problem on our way to graduation site. We would def stay here again and are looking for a December trip! They let us check in way early and gave us our key so when we returned later our room was ready so we did not have to miss a full day waiting around to check in. Do yourself a favor skip the over price chain because how long are you really in your room on vacation!!!
Date of stay: June 2017
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Jennifer A
Missoula, Montana
225115
room was clean, basic. Area is very expensive and this was affordable. Nothing to recommend besides price. Bed not great but not horrible, cheap polyester bedspread typical of motel. Room came with microwave and mini fridge.
Date of stay: September 2016
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lovingarizona
Ravenna, Ohio
1622
My daughter and I stopped here for our overnight stay on the way from Ohio to Maine. It was clean - but - sheets were old and had partial tears in them. Wanted to open the windows to let fresh air in as the air conditioner dials were ripped off - screens were torn and windows would not open. Sure we got a good price - but you get what you pay for. So I said to my daughter on the way home from Maine - we were staying someplace else!
Date of stay: September 2016
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Another-MO-Traveler
Columbia, Missouri
9542
We only stayed one night but would definitely stay here again. The room was spacious enough for 2 people and the fridge also had a small freezer compartment. We enjoyed our stay and the young lady who checked us in was very nice and friendly. We would love to come back and see the rest of this beautiful town.
Room tip: All the rooms had the same general view and the ice machine was in the office
Date of stay: September 2016
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