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Lindsey S
Springfield, Missouri

Not a bad stay

4.0 of 5 bubblesReviewed 9 Oct 2024via mobile
After reading reviews, I was pleasantly surprised with our stay here. Our room was spacious and clean.

The free laundry room was a nice surprise, although I think the heating element is out on the dryer. Our clothes dried for an hour and were still wet.

The checkin process does need to be improved. Checkin is later than most places, and the lobby is generally packed at 4pm with a long line of people waiting to check in.
Date of stay: October 2024
Trip type: Travelled with family
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4 - 9 of 1,642 reviews
Reviewed 1 October 2024

The location was great. There was a bad smell as we entered the room. Also the chair had a stain as if some either wet the chair or worse. The check was ok, they had the room early, but they should have taken the full time to really clean the room. So it did not smell so bad.

Date of stay: September 2024
Review collected in partnership with this hotel
Thank 197dayk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 September 2024

The hotel is really not clean , no air in hallways the carpet is really really really dirty and I wouldn’t ever stay again

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ericalynnlee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 September 2024

Hotel need cleaning
Staff actitud not good
Not professional at all
Too expensive for the quality hotel in

Date of stay: September 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank manuelmatal75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2024

Do NOT stay here!!! I stayed here and it was the ONLY place I used my credit card (only with the receptionist)while on vacation and next thing I know I have fraudulent charges in Montgomery Alabama on my card. I physically have my card so the person who used my information typed it in to make these charges. On top of that the shower made a high pitched squealing noise whenever used and the service from both receptionist and waitress were lacking. The receptionist seemed unhappy to be there and mumbled everything. It took forever to get food at the restaurant even though it was only 2 items and we were the only people in the restaurant. Save yourself the trouble and stay somewhere else!!!!

Date of stay: September 2024
  • Trip type: Travelled as a couple
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Thank Travel53207037758
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 September 2024 via mobile

We enjoyed our stay, but, there's extra money when you check in. Money to park the car, yourself, no valet. No breakfast, unless you want to pay $12 for 2 eggs and toast. Just not worth the money.
Clean, old, but in kinda good shape. Small tv, but, the beds are comfortable.
If you stay over a weekend, be ready for music into the late hours from a place near the hotel. Yes, that loud.
We were on the 7th floor, we got to see the fireworks every night, but, you can't see the falls.
If we were to come back, we wouldn't stay here, for the money we'll get a VRBO.

Date of stay: September 2024
Trip type: Travelled with family
Thank Daydream62224311617
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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