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Deluxe Holidays

Big No to this Hotel. Non Professional Staff

1.0 of 5 bubblesReviewed 16 Jul 2024via mobile
Extremely pathetic , bad manners and non professional staff at the reception. He shout like we have done crime. Big NO to this hotel. No water bottles in the room. No kettle. No house keeping properly. Very had decision for selecting this hotel with rude and non professional staff.
Date of stay: July 2024
Trip type: Travelled with friends
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All reviews skyline view rainbow bridge within walking distance room was clean canadian side fridge and microwave across the street breakfast buffet would stay here again front desk staff free parking convenient location canada helicopter falls niagara casino
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31 - 36 of 1,639 reviews
Reviewed 14 July 2024

Very nice hotel with bid rooms, free parking and Starbucks branch inside the hotel. 5 minutes walking to naiagra falls

Date of stay: July 2024
    • Value
    • Location
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Review collected in partnership with this hotel
1  Thank Curiosity679242
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2024

Our room was located on the side that had the skyline of Canada Which was really nice to see at night time. This hotel is close to a lot of attractions and has a great bundle that you can purchase and view a lot of the attractions at the Falls.

Date of stay: June 2024
    • Value
    • Location
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Review collected in partnership with this hotel
1  Thank hkerns906939
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 July 2024

Room was comfortable and well laid out. If you want to visit Niagara Falls, this place is within easy walking distance of the park and that was the draw for me and my family. The hotel and our room did feel a little grimey. The area surrounding the hotel/the falls isn't the greatest, but it's bearable given its convenient location. Overall, this place was a B-

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank Mike S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 June 2024 via mobile

Awesome staff and great location. Walking distance to everything…and again seriously awesome staff!!! They were welcoming from the time we walked in the door and even gave us tips on places to go around the area and allowed us to store our belongings the last day we were there so we didn’t have to carry our luggage around.

Date of stay: June 2024
Trip type: Travelled as a couple
Thank Wilbur7117
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 June 2024

Website says: "our 24/7 market lets you grab snacks any time of day. We offer an on-site coffee bar as well as a gastropub-style restaurant serving up American and international dishes." The market is a shelf, there is no gastropub or coffee bar after the morning. Hall carpets are stained. But. Inexpensive no-nonsense and good location. Tired but clean room. The website just lies.

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Duncan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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