The staff catered to our ever need. April was especially helpful with booking and activities during our stay. All the staff informed us of great places to go and easiest way to get there. It’s a great location to walk to the falls, Canada most of all, the room was very comfortable and beds were a plus for sleeping. Marie
Disappointed. Pictures online looked great. Elevator and hall way stunk. Room was dark and dirty. Felt dirty most of my stay. Good thing I Had only booked one night as passing through because I would not have stayed any longer.
Room was not as expected. There was mold in the area from the A/C all over the window area. We couldn’t enjoy the city view as we couldn’t go near the window. We paid a good amount for the room but had a terrible experience and the cough we got from the mold is another thing that they gave us.
The room was fine, a little dusty over the headboards. The Safety is the issue, there were people who weren't staying at the hotel roaming the halls and lobby and the conference room downstairs, then passports were stole from the parking lot.
This hotel was booked for us by the organizers of the hockey tournament and the owner is probably the brother-in-law of the organizer because the place is a dump. It felt like a trip back in time. The place needs major TLC. pay a little bit more or avoid the hockey tournament
