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Artem S
St. Andrews, United Kingdom

Excellent

4.0 of 5 bubblesReviewed 4 Jul 2024
Excellent, spacious room with amazing view of the Niagara river. Location is perfect: there is a trail along the river which will bring you to most of the attractions in under 15 minutes. Very good pool. Breakfast is pretty mediocre for $20.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviews (1,093)
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13 - 18 of 1,093 reviews
Reviewed 3 July 2024 via mobile

This is a pretty basic Doubletree hotel located just a 5 minute walk from the main casino, 2 minutes walk from the Niagara River, 10 minutes walk from downtown Niagara and 10 minutes walk from Goat Island. The Buffalo airport is about a 30 minute drive. Hotel has ample parking available as well. Hotel appears to be in a residential area. Hotel features a large lobby with welcoming staff. The rooms are average size with basic decor and amenities. Beds are comfortable and climate control works well. This is a great hotel for guests wanting to explore the USA side of Niagara Falls. I would definitely recommend it.

Date of stay: April 2024
Trip type: Travelled on business
1  Thank ExpertTravelCritic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 June 2024

Stayed a night with my wife and son.

Had free breakfast due to Hilton Gold status.

Room was alright with but was not able to see the falls.

Location was convenient as it was near the attractions.

Hotel Room: 3 Stars (Standard room)
Room View: 3 Stars (no view of the falls)
Service of Staff: 3 Stars (Average)
Lounges/Restaurants: 4 Stars (Tasty breakfast, limited selection with the $15 credit)
Room Service: NA
Location: 4 Stars (Near to the attractions)

Date of stay: December 2023
Trip type: Travelled with family
1  Thank Edmond L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 June 2024

I travel a lot for business but I don’t believe I have ever been treated better than I was with your entire staff. All the front desk folks made me and my wife feel like family. Specifically there was Shelia, Hannah, Sarah, Mizbah, Josh & Herbert. From the restaurant staff two folks stood out as excellent servers. They were Angela and Alex. I spoke with Cliff who was cleaning the guest rooms and he was so nice and extremely friendly. Lastly, two of the front desk folks were absolutely amazing. Priscilla and Casey really went above and beyond to assist us. I will gladly recommend your hotel to friends and family. We will be staying with you again.

Date of stay: June 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Robert N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 June 2024

We had a great experience with Double Tree Hilton Niagara Falls and Sheila who was most helpful many times with our stay! She made it easier for the adjustment we had on a booking mishap with spur of the moment room for five nights. We were very unhappy to find out our original stay with Seneca Niagara Casino was somehow booked to different Seneca Casino in different city even tho we had confirmed reservations for the Niagara Falls location.

Date of stay: June 2024
Trip type: Travelled with family
Thank Michelle L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2024

I am a Life Time Hilton Diamond Member and I do not write reviews often. However, I want to make an exception today. I attended a Niagara University Reunion June 7 – 9 and I was blown away at how great the staff welcomed and took care of us all. The accommodations and staff were above and beyond any of my expectations. I want to send a special thanks to Chad Egger for finding the earring that was lost by one if my classmates and returned to her. This person showed integrity and honesty that was extremely appreciated beyond very appreciated.
The facility was top-notch notch and home all of our reunions will at this great Hotel.

Date of stay: June 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jeffrey J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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