We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
K T

Understaffed and it shows

3.0 of 5 bubblesReviewed 11 Aug 2021
There was nothing wrong with the hotel itself except being completely understaffed and it showed. The staff that were there were friendly and doing the best they could, but how can one person be expected to do front desk, breakfast area and housekeeping at the same time? Rooms were clean and perfectly adequate except we were only given two towels (for four people) and had to ask for more at the front desk. They admitted they had a towel shortage and we could see the pile up walking by the laundry room. Connecting room doors were an issue as we could hear everything from the next room when they checked in late at 11:30pm and we were trying to sleep. Breakfast on Saturday morning was a mess. Waffle maker and pancake maker ran out and there was a 45 minute wait for them to be replaced since only one staff person on to do this plus front desk and housekeeping it looked like. Pool was clean and felt great after a hot day. Proximity to LEGOLAND New York and Hotwire deal was the only reason we booked. Would never pay $200 a night for this hotel.
Date of stay: August 2021
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
$167
  • Priceline
  • Vio.com
    $127
  • Expedia.com
    $167
6.1 km from Sleep Inn & Suites Middletown - Goshen
Free Wifi
Free parking
$190
  • Courtyard
  • Priceline
  • Expedia.com
    $190
6.1 km from Sleep Inn & Suites Middletown - Goshen
Free parking
Pool
$208
  • Priceline
  • Vio.com
    $177
  • Expedia.com
    $199
6.7 km from Sleep Inn & Suites Middletown - Goshen
Free Wifi
Free parking
$314
Fully refundable
No prepayment needed
  • Residence Inn
  • Priceline
  • Expedia.com
    $314
7.0 km from Sleep Inn & Suites Middletown - Goshen
Free Wifi
Free parking
$152
  • Priceline
  • Vio.com
    $120
  • Expedia.com
    $152
6.8 km from Sleep Inn & Suites Middletown - Goshen
Free Wifi
Free parking
$182
  • Expedia.com
  • Vio.com
    $153
  • Priceline
Free Wifi
Free parking
$177
  • Priceline
  • Vio.com
    $166
  • Expedia.com
    $177
5.1 km from Sleep Inn & Suites Middletown - Goshen
Free Wifi
Free parking
$218
Fully refundable
No prepayment needed
  • HIExpress.com
  • StayForLong
    $209
  • Priceline
5.2 km from Sleep Inn & Suites Middletown - Goshen
Free Wifi
Free parking
  • Booking.com
    $170
  • Vio.com
    $152
  • Priceline
2.0 km from Sleep Inn & Suites Middletown - Goshen
Free Wifi
Free parking
$234
  • Priceline
  • Vio.com
    $219
  • Home2
    $234
6.9 km from Sleep Inn & Suites Middletown - Goshen
Free Wifi
Free parking
View more hotels in Middletown
Reviews (117)
Filter reviews
117 results
Traveller rating
69
25
9
3
11
Traveller type
Time of year
LanguageAll languages
Traveller rating
69
25
9
3
11
See what travellers are saying:
Selected filters
Filter
Updating list...
12 - 17 of 117 reviews
Reviewed 6 August 2021

The only sit down breakfast item left at 8:15am was waffles, so that was highly disappointing. The front desk clerk when we got there said a late check-out would depend on housekeeping's schedule the next day, that I should check then. The next morning, a different front desk person told me there was no late check-out regardless of schedule. Disappointed in the conflicting responses. Cleanliness in the room was fine. The stairway rug wasn't as clean-looking. Price was a lot for what the hotel is. Location was good for our purpose.

Date of stay: July 2021
    • Value
    • Sleep Quality
    • Service
1  Thank oemtom2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2021 via mobile

Nice size room and bathroom. Bathroom is a little old looking but ok. Had fridge, microwave and a Keurig coffee maker. Free parking. Comfortable beds. I believe there was an ice machine on every floor. We were pleasantly surprised as this was the first time we were at a sleep inn. All in all... We were very pleased. We used points. The amount was very reasonable.

Date of stay: July 2021
Trip type: Travelled as a couple
1  Thank TREK39
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 July 2021

We picked this hotel because it was easy access off the freeway during our road trip farther south. As soon as we drove up I regretted picking this place. There were way too many people loitering around in the parking lot, sitting on cars, smoking, etc. Some were smoking right by the front door so it stunk inside. The hotel was dirty, not just dirty but filthy. The floors in the elevator were sticky with something and looked like they hadn't been cleaned in a very long time. The beds were just okay, and the breakfast was a sorry excuse for food, even if it was free. We will NEVER stay at this hotel again.

Date of stay: July 2021
1  Thank handtalker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 November 2020 via mobile

We were in town for my wife’s birthday and decided to book the King Suite with the Jacuzzi as a nice treat. Especially since she has worked hard fighting as a nurse during these crazy times.

We were very disappointed to find that the jacuzzi drain was inoperable and that the water would slowly drain out unless someone held it down. We tried to make the best of it and just held it down. Then we went to push the button for the jets. Big mistake! Once we pushed it, TONS of crap, paint chip, and bugs came out of it and we immediately jumped out and showered.

As far as COVID goes, I don’t think they are taking precautions very well. We wiped down our room with wipes and spray but in common areas there were lots of folks not wearing masks, people using the indoor pool whenever, and breakfast area is fully operational. I know other chains are taking it more seriously.

I guess this is what you get from a Choice Hotel!

Date of stay: November 2020
Trip type: Travelled as a couple
2  Thank 307nates
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 February 2020 via mobile

Decent, clean hotel in upstate new york. Stayed here while attending a wedding and overall had a nice stay.
Room was spacious and clean. The bed wasnt bad either.
The hotel overall had a complementary continental breakfast which was decent. French toast sticks were great lol.
Gym was small and pool looked ok.
Overall not a bad stay if ur visiting.

Date of stay: July 2019
Trip type: Travelled with friends
Thank TheVacationDetective
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews