Made a reservation for this place for the night of Saturday, September 15 through Hotels.com. for my husband and myself, to spend the night after a surprise party a few hours from home. Having heard of folks showing up for a reservation late at night only to find the hotel overbooked and no room available, we went to check in before the party, and thank god we did. Despite having my email with a confirmation code showing that we did in fact HAVE a reservation, the person at the front desk (BOY, do I wish I'd gotten his name so I could mention it here) rudely informed us that he had no record of the reservation and we were out of luck. Not even a "so sorry for your inconvenience". His attitude was, essentially, tough sh*t As it turns out, it was a stroke of luck. They say you get what you pay for. Sometimes they're wrong, but sometimes they're absolutely right. Just pulling up in front of the place (and seeing the folks lounging about who looked they lived there) we could tell what the quality would be. Hotels.com quickly found us a room in a MUCH nicer hotel (AND honored our rate.) We've stayed in "cheap" hotels many times that were clean and comfortable, and where the staff couldn't do enough for us. Great bargains CAN be found. But if you're considering this place because of the rate, do yourself a favor: pay more and stay elsewhere.