Stopped in from out of town for a cup of coffee and a Danish 7pm May 25th. While I was making my coffee at creamer stand I watched a girl sweeping the floor and collecting it in the dust pan with handle. She grabbed the dustpan with both hands and dumped it into the garbage and someone called her from the kitchen. She said hold on I'll be right there put the broom and dustpan down, and then walked up to the window and started grabbing the plates and walking over and handing them to the people at their table. Did not have gloves on and never did stop to wash her hands. 😬.
I like Panera bread, I go to them no matter what town I am in. And I am sure this is an isolated incident. But I found that to be a little bit disturbing that they would call somebody that is actually cleaning the floors to come and grab people's food from the kitchen window and bring it to tables.
1/ staff a little better for the afternoon shift.
2/ require your servers to wear plastic gloves.
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