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michellema54
Boston, Massachusetts

Would return anytime I’m in LIC

Review of Boro Hotel
5.0 of 5 bubblesReviewed 15 Oct 2024
This was my third visit and won’t be the last! The staff everywhere - from check-in, to housekeeping, to Beebe’s, to the coffee bar — are incredibly helpful and friendly. A special thank you to David at check-in who helped guide me through the parallel parking to get a prime spot in front of the hotel!
The rooms are clean, bright, quiet, and comfortable. The vibe is definitely industrial, which may not be everyone’s taste, but personally I appreciate the lack of carpet, upholstery, etc. - it feels and is very clean.
The hotel is close to subway and a 20 minute Uber/cab ride into Manhattan.
Date of stay: October 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this review
Responded 22 Oct 2024
Dear michellema54,

Thank you so much for your wonderful review and for your continued loyalty at The Boro.

We are delighted to hear you had yet another great stay, we can't wait to welcome you back again soon!

Sincerely,

Marco Rodriguez
General Manager
The Boro New York
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 13 October 2024

Great staff, great location and good facilities. There were 2 train stations that took nearby and it was approximately 20 minutes to the locations we wanted to visit.

The rooms were simple and very gave authentic rustic vibes. It was everything we needed (nothing fancy or flary which we liked). Rooms were air-conditioned but they were well-insulated, so we didn't need to use it.

The rooftop views were amazing (only open 5-11pm) BUT the drink prices were excessive.

We were happy with what we paid and what we received :) Would stay here again if visiting New York again.

Date of stay: October 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank April P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 14 October 2024

Dear aprilpC9779ZZ,

Thank you so much for your wonderful feedback.

We are glad you enjoyed your stay with us and hope to welcome you back again soon!

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2024

Zafira at the front desk was a great help and showed amazing customer service. She offered coffee as we waited for the bank to call us back. She was extremely patient where I feel most places i have stayed at there would of been some attitude. I will definitely come back

Date of stay: October 2024
Trip type: Travelled as a couple
Thank john v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 14 October 2024

Dear H4119NCjohnv,

Thank you so much for your wonderful feedback.

We are glad you enjoyed your stay with us and we will be sure to praise Zafira on a job well done!

We can't wait to welcome you back again soon!

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2024 via mobile

Zafira was the best she was very young helpful and accommodating, went for my birthday and she made my day. Best hotel to go to for your birthday I booked the studio suite and it was very clean and nice, I will definitely be booking again in the near future.

Date of stay: October 2024
Trip type: Travelled with friends
Thank serenasI7785MM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 9 October 2024

Dear serenasl7785MM,

Thank you so much for your wonderful feedback. Happy Belated Birthday!

We are glad you enjoyed your stay with us and hope to welcome you back again soon.

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2024 via mobile

We stayed at the Boro hotel for 5 nights and it was a very positive experience.
The hotel is located in Long Island City approximately 15 miles from JFK and it took us 1 hr with an Uber it was $86 going and $94 on the return. The Uber stand in JFK is easy to find. JFK is having a makeover and busier than usual.
The room we had was Corner Manhattan View Balcony King Bed room 1003. See photos of view from our room. We pre booked a fridge, clothes stand with hangers and a kettle and everything was in the room when we arrived. We had daily room service got clean towels and the bed was made every day.
Sofia at the front desk stood out, always friendly smiling and happy to provide information if required. The other reception staff their names I don’t remember were very friendly too. We got some milk from the bar for our cup of tea and on our arrival it was complimentary but after a few days when we asked for some more milk we were charged $3.37.
The bed was very comfortable and pillows very good too.
The bathroom was spacious with a good shower. A few complimentary toiletries and a hairdryer.
2 complimentary bottles of water in the room. Complimentary coffee and tea between 0500-0900 in the lobby.
TV in the room was ok but the search menu not particularly user friendly. No USB charge points in the room.
Amazing views from our small balcony but not really suitable to use.
No draws for clothes in the room, the sliding door to the bathroom was noisy and stiff. There is a very small metal bedside table next to each side of the bed. The room was dark and had a very loft warehouse feel to it with concrete ceiling.
The Aircon worked very well. The room we had was quiet we didn’t hear any doors slamming but it did help that we had a corner room without neighbors just stairs and the linen cupboard next to us. You can hear the traffic and light sleepers may benefit having earplugs. There is an in-room safe.
The nearest subway is 39 AV- Dutch Kills, 2 blocks away and easy access to Manhattan. We just used our debit card and no issues. Each journey is $2.90
Opposite the hotel is Micheal’s bistro that serve a good reasonable breakfast 🥞 $11.99
A block away is Joe Browns BBQ excellent food and friendly service.
I would definitely recommend this hotel. Don’t expect luxury it’s very minimalist but absolutely excellent for an affordable break in this amazing city.

Room tip: Pre book your fridge, clothes stand etc Reasonable breakfast at Michael’s bistro just opposite the hotel.
Date of stay: October 2024
Trip type: Travelled as a couple
Thank Angela H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 9 October 2024

Dear Angela H,

Thank you so much for your wonderful and in-depth review. We truly appreciate taking the time to let others know what a great stay you had.

We are delighted to hear that you enjoyed your stay with us and we hope to welcome you back again real soon!

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2024

It was our second stay, the service is very consistent, great attention, lovely industrial design hotel minutes away from manhattan. The employees of all different departments are very capable. The restaurant is also very good. We will definitely be back soon.

Date of stay: September 2024
Trip type: Travelled with family
Thank Mayra M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 2 October 2024

Dear J5316OWmayram

Thank you for your feedback and your continued loyalty to The Boro.

We are so glad to hear that you enjoyed your stay with us.

We can't wait to welcome you back again soon!

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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