It goes without saying that every hotel (and seemingly every room in every hotel) has its own personality. As does every member of the staff.
When I reflect on my 16-night stay at BORO Hotel, the word that comes to mind is cozy. Its assistant manager, David, and his front desk team made me feel at home.
They are flexible, responsive, thoughtful, and genuine. They upgraded my room in less than an hour when I mentioned that I needed a bit more space. They brewed complimentary espresso when I happened to miss the daily morning “coffee hour”.
They referred me to an excellent dry cleaner when I discovered that my khakis had a stain. They even broke room assignment protocol on one particular night when I was having trouble sleeping.
The rooms are spotless; and housekeeping is attentive. But the character of the building is somewhat unique in its furnishing and décor. “Rustic charm” is the descriptor that comes to mind. You certainly won’t forget you’re in NYC (views from the rooftop are flawless); but you might just wonder how ownership managed to bring a taste of country to a concrete jungle.
If you’re looking for a reasonably-priced hotel – something easy, mellow, and mild-mannered – this is your spot…
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