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Erik K

Personable

Review of Boro Hotel
5.0 of 5 bubblesReviewed 3 Sept 2024
It goes without saying that every hotel (and seemingly every room in every hotel) has its own personality. As does every member of the staff.

When I reflect on my 16-night stay at BORO Hotel, the word that comes to mind is cozy. Its assistant manager, David, and his front desk team made me feel at home.

They are flexible, responsive, thoughtful, and genuine. They upgraded my room in less than an hour when I mentioned that I needed a bit more space. They brewed complimentary espresso when I happened to miss the daily morning “coffee hour”.

They referred me to an excellent dry cleaner when I discovered that my khakis had a stain. They even broke room assignment protocol on one particular night when I was having trouble sleeping.

The rooms are spotless; and housekeeping is attentive. But the character of the building is somewhat unique in its furnishing and décor. “Rustic charm” is the descriptor that comes to mind. You certainly won’t forget you’re in NYC (views from the rooftop are flawless); but you might just wonder how ownership managed to bring a taste of country to a concrete jungle.

If you’re looking for a reasonably-priced hotel – something easy, mellow, and mild-mannered – this is your spot…
Date of stay: August 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this review
Responded 3 Sept 2024
Dear erikkV2707JI,

Thank you so much for your in depth and fantastic review!

We are so glad you enjoyed your stay with us at your home away from home. It's reviews like this, from awesome guests like you that keeps us going to provide the best experience of all the LIC hotels.

I'll be sure to share this one with the team on a job well done.

We hope to welcome you back again real soon, if not at least for a drink on our amazing roof top.

Sincerely,

Marco Rodriguez
General Manager
The Boro New York
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 3 September 2024

Cute hotel that met all of our needs. Not fancy, but modern and cool. Central location between Manhattan and US Open which we were visiting for. Rooftop bar has a great view as well as our room that faced the city. Nice staff as well. Did not eat in the restaurant, but the menu looked really good.

Date of stay: August 2024
Trip type: Travelled with family
Thank Alexa P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 4 September 2024

Dear 385alexap,

Thank you so much for your feedback.

We are glad you enjoyed your stay with us and hope to welcome you back again soon!

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2024

Excellent view over Manhattan, day and night!
Good service from the staff, friendly and willing to do anything.
We asked for a kettle in the room and they brought it immediately.
Free coffee and wine is a (very!!) nice gesture.
Good restaurant for breakfast/lunch and dinner.
Very nice neighborhood with enough foodoptions.
A few MTA subway stations on a walkable distance, within 30 min you are in Manhattan!

Few little things:
1. very little light in the room, no bedlight, we left the curtains open during the night, so no dealbreaker for us
2. one evening there was a party on the rooftop, we were on 8th floor, but still could hear the music, it stopped before midnight, so again, no dealbreaker

When we return to NYC, we would definitely visit Boro Hotel again.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Willeke_Huigens
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 4 September 2024

Dear Willeke_Huigens,

Thank you so much for your in depth review.

We are delighted to hear that you enjoyed your stay with us.

We also appreciate the feedback on how to better improve our guest experience. They will not fall on deaf ears!

We hope to welcome you back again real soon!

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2024

Cool place, minimalistic feel with a sense of cleanliness. Great access to Mets, USTA, Times Square, but no need to go far for great restaurants. Felt safe in the neighborhood. Roof top bar and restaurant add convenience and to the vibe of the hotel.

Date of stay: August 2024
Trip type: Travelled as a couple
Thank Ted D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 4 September 2024

Dear tedd438,

Thank you so much for your feedback.

We are glad you enjoyed your stay as well as our rooftop bar and restaurant. The food is always phenomenal!

We hope to see you again soon!

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2024

Great area. Felt a bit apart from the craziness of the city centre yet convenient for travelling into Manhattan. Whole hotel had a lovely vibe and super friendly staff. The rooms were smart, modern, spacious and comfortable. Wholeheartedly recommend.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Welshgirl321
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 4 September 2024

Dear Welshgirl321,

Thank you so much for your wonderful review.

We are so glad you enjoyed your stay with us.

We hope to welcome you back again soon!

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2024

To find a vacation spot in Queens sounds nutty, but the rooms facing NYC are the best! The restaurant Beebe’s is so great I need a few days to get through everything. The ease of going into NYC for shopping, dinners and shows makes it truly the perfect spot. 15 minutes from LaGuardia means the fun starts immediately. Staff are warm and treat you like friends. Best family run hotel! This is our fifth vacation here and we will continue for years to come!

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NatMarx
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Executive Office, General Manager at Boro Hotel, responded to this reviewResponded 9 August 2024

Dear NatMarx,

Thank you so much for your wonderful review and your continued loyalty to The Boro Hotel. We are delighted and honored to be able to serve you at your home away from home.

We already can't wait until the next visit! Until then,

Sincerely,

Marco Rodriguez
General Manager
The Boro New York

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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