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thyjamesmachine
Seattle, Washington

More Surface than Substance

Review of Boro Hotel
3.0 of 5 bubblesReviewed 4 Oct 2021
Pros
Fair location to points of interest. Good neighborhood options for food and sundries if you are willing to look. Competent design aesthetic. Good water pressure and temperature. Restaurant and bar in the hotel are high quality. The coffee is delicious. Staff is helpful and friendly.

Neutral
The room is the barest of bones. Housekeeping service only comes when you request them from the front desk. There is a beautiful view from the rooftop club.

Cons.
The bathroom has no privacy, no bathtub, and the shower spreads water all over the floor. The lighting options that do exist are very weak. The rooftop club is loud, obnoxious, and filled with the same. The restaurant and bar are only open in the afternoon. There is no room service before noon on weekdays.
Date of stay: September 2021
Room Tip: Don't be afraid to ask the front desk for ANYTHING you need.
2.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this review
Responded 7 Oct 2021
Thank you for providing feedback regarding your recent stay at Boro hotel. I am hear that you were able to get the most out of location. I I would like to apologize for the any discomfort you may have experienced with regard to the room.
If you ever find yourself in Long Island City, please reach out to us and we can assist you with your booking.

Warmest Regards
Mary
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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208 - 213 of 1,279 reviews
Reviewed 2 October 2021 via mobile

Beautiful room, very chic and modern. Lobby are is gorgeous and inviting. I love that there is a little Cafe to the right of the lobby for refreshments and a snack. The hotel and room...everything is super clean! Definitely returning!

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Stele25
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 7 October 2021

On behalf of the Boro team, we wish to thank you for Choosing Boro for your trip to New York. Our first priority is our guest’s satisfaction and we are thrilled that you had a enjoyable and unforgettable stay. We look forward to being your home away from home when you visit New York

Regards
Boro Team

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Reviewed 26 September 2021 via mobile

Friendly staff. Clean rooms. Horrible lighting with one single track light and one dim desk lamp to light the entire room. Concrete floors , one bedside shelf and not a single drawer for storage. No blackout curtain so don’t ask for a room facing East unless you want a sunrise awakening.

Room tip: No on-site parking. Traffic and roads a problem even on weekends.
Date of stay: September 2021
Trip type: Travelled as a couple
Thank Mlj01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 29 September 2021

Mij01,Thank you for taking the time to review your recent stay with us. We are aware that it is the small details that lead to a great trip and we are disappointed to know that we missed the mark in relation to our room accommodations.
We hope we have the opportunity to host you for your next trip to New York and we will ensure that we will find suitable accommodations for you.
Regards
Mary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2021

Modern hotel reminiscent of Greek beach hotel design. Attentive hospitality. We got the balcony king upgrade with Manhattan view which I recommend. Italian bedding, silent sleeping quarters, and beautiful view of the skyline from our window.
We tried the IPA beer on tap, mussels and pizza in the lobby restaurant and had the croissants for breakfast with coffee. All good. Walking distance to some restaurants which we might try next time and close uber distance to Astoria Greek Restaurants.

Date of stay: September 2021
    • Value
    • Location
    • Service
Thank Inspire309770
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 17 November 2021

Many thanks for your wonderful review. I 100% agree that the views from our Manhattan view King rooms are spectacular. I am delighted to hear that you had the opportunity to eat in our restaurant Beebes. It is definitely a hidden gem. It you ever find yourself visiting New York in the near future, we would love to have the opportunity to welcome you back.
Regards
Mary

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Reviewed 16 September 2021 via mobile

Wonderful hotel, amazing hospitality. Always someone around to help. Must get a room with the skyline view!! It was stunning. Everything was so clean as well. The restaurant downstairs, Beebes, was delicious and fast. Highly recommend staying here!

Date of stay: September 2021
Trip type: Travelled with family
Thank emgurl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 17 November 2021

Engurl, Greetings from the “Big Apple”. Many thanks for taking the time to review your recent stay with us. Your compliments towards our team both in the hotel and in the restaurant are much appreciated.
We look forward to welcoming you back.
Best
Mary

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Reviewed 10 September 2021 via mobile

We love this hotel! We stay every few months for a little staycation (we live in astoria), we love the studio for the tub!! Our main purpose for staying over! Bed is so comfy and the shower is spectacular too! 100% recommend for a night away

Date of stay: September 2021
Trip type: Travelled as a couple
Thank 281lizj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 20 October 2021

On behalf of the Boro team, we wish to thank you for choosing Boro for your staycations. Our first priority is our guest’s satisfaction and we are thrilled that you enjoyed your time with us. Our studio rooms are one of a kind.
We look forward to welcoming you back in the near future for a little R&R.

Regards
Boro Hotel

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