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Julie S

Leisure

Review of Boro Hotel
4.0 of 5 bubblesReviewed 19 Aug 2021via mobile
The Boro Hotel brings back the nostalgic old style New York City. Excellent customer service and all employees greet you with a smile ready to assist. Our room was simple with a very comfortable bed and access to many amenities with no extra charge. We had a balcony on the 9th floor and a spectacular view of Manhattan.. In the evenings we were surrounded by lights thru the city, on buildings, and across bridges. What a magnificent view. The complimentary coffee bar every morning was very much appreciated and needed. House keeping was always kind and accommodating. We had a wonderful experience at the Boro Hotel and would definitely stay there again.
Date of stay: August 2021
Trip type: Travelled as a couple
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Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this review
Responded 4 Sept 2021
On behalf of Boro team, many thanks for choosing Boro for your trip to New York. It delights me to able to pass on such wonderful feedback onto the team, It helps to invigorate them to know that their hard work and hospitality has not gone unnoticed. We look forward to welcoming you back to your new home in the near future.
Regards
Mary
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 9 August 2021 via mobile

I loved this Modern boutique hotel in Queens— definitely worth upgrading to the room with a view of Manhattan 🍎… great little restaurant and bar 🍷

The lovely general manager was fabulous with off the beaten path to navigating the NYC subway and ferry

And a Totally gorgeous rooftop view

Room tip: Worth the upgrade with a top floor balcony view of Manhattan
Date of stay: July 2021
Trip type: Travelled on business
Thank nomad_chick41
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 5 September 2021

Thank you kindly for your review and recommendation. We are thrilled to read that you thoroughly enjoyed your stay as well as our restaurant Beebe's and spent adventurous days in the Big Apple. We look forward to your next stay. Please don't hesitate to reach out and let us know when and if we can be of any future assistance.

Best,
Boro Team.

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Reviewed 31 July 2021

The Boro was a great place to stay, especially compared to other stuff in the area. The room was simple and clean. The shower was awesome-- great water pressure. The are was mostly residential, which was strange. Would be a five star from me, except for the area!

Room tip: Great views on the Manhattan side
Date of stay: July 2021
    • Value
    • Cleanliness
    • Service
Thank bryanbecker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 7 September 2021

Byran
Thank you for choosing Boro for your trip to New York. We hope you got the most out of your vacation.
We are looking forward to welcoming you back in the near future.
Regards
Boro Team

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Reviewed 30 July 2021

room was small..very clean and updated and quiet....loved the concrete walls ..the people that worked there (Mary especially) were courteous and professional....rooftop bar had great views of manhatten...overall a great place to stay

Date of stay: July 2021
    • Value
    • Sleep Quality
    • Service
Thank mike v
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 7 September 2021

We are so glad you enjoyed your stay! We will be sure to share your generous feedback with our teams. Thank you kindly for the recommendation as we look forward to welcoming you back again soon.

Regards
Boro Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2021

Great views and comfortable space. Bed was extremely loud and made noise at the slightest movement. No fridge in the room. Room wasn't clean when requested. Rooftop bar was nice and the bartender was excellent.

Room tip: Should call to book, not online.
Date of stay: July 2021
    • Location
    • Cleanliness
    • Service
Thank 522christiaanp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 July 2021 via mobile

There are TONS of hotel options in Long Island City, but whenever I need to stay close to work, I choose the Boro hotel. The staff are great, Beebe's restaurant is amazing and the room is always sparkling clean. This is about the 5th time I've stayed here. There was only 1 blunder during my stay this time: I didn't get my 5:30 wakeup call, but I had an alarm set, so I was fine. I would highly recommend the Boro to anyone.

Date of stay: July 2021
Trip type: Travelled on business
2  Thank Michele L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 23 July 2021

Michael,
Thank you for choosing Boro Hotel for your return trip to New York.
It delights me to be able to pass on such wonderful feedback on to the team. It helps to invigorate them to know that their hard work has not gone unnoticed. We love being your home away from home when you travel to New York. I do apologize that you did not receive your wake up call when you had requested. We will ensure that this will not occur in the future.
Regards
Boro Team

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