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Stefanie

Would stay again

Review of Boro Hotel
5.0 of 5 bubblesReviewed 9 Jul 2021via mobile
Beautiful hotel. Spotless/quiet room, cold A/C, breathtaking views from our balcony, convenient/safe location. Owner greeted us on arrival and offered assistance with anything we needed. No complaints, we would definitely stay here again. Looove that check out time is noon and you can pay for an even later check out.
Date of stay: July 2021
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this review
Responded 22 Jul 2021
Stefaniesinclair,
Thank you for taking the time to write a review after your recent visit at Boro Hotel. We are elated to hear that you had a comfortable and pleasant stay. It delights me to be able to pass on such wonderful feedback on the team. It helps to invigorate them to know that their hard work has not gone unnoticed. We thank you for your patronage and eagerly await your return to our hotel!
Boro Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 6 July 2021

We recently stayed at The Boro Hotel. My first takeaway was that the beds and bedding were fantastic. Very comfortable. This also carried over to the rollaway that we got for my son. It was really the best rollaway I had ever seen, and any one of us would have been happy sleeping in it (adults included).

Beebe's is the on-site restaurant, and we had four meals there in three days. It was just exceptional. We tried multiple dishes and had different servers each time, and every meal was memorable. We have even discussed making the trip back to Queens just for the restaurant if we stay in Manhattan in the future. It was that good. AND it was available for room service.

Lastly, we selected a corner room with a view of the Manhattan skyline, and it was beautiful.

Date of stay: July 2021
    • Rooms
    • Cleanliness
Thank SNerangis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 24 July 2021

SNerangls,
Thank you for taking the time to review your recent stay at Boro Hotel. Thank you for your stellar review.
We are happy to hear that you had the opportunity to eat in Beebes, it is a hidden gem.
If you ever find yourself in the Big Apple, please reach out to and we will be more than happy to assist you with your booking.
Best
Boro Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2021 via mobile

The staff was very attentive and accommodating. My father is in a wheel chair. An employee rushed outside to help my mom more than once. My mom described him as a black man with a pony tail. I wish I knew his name. The restaurant staff was great. Food was great. All in all a great weekend.

Date of stay: June 2021
Trip type: Travelled with family
Thank Liz D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 24 July 2021

Liz D,
Thank you for taking the time to review your recent stay at Boro Hotel. We were delighted to host you and your family for the special occasion. It delights me to be able to pass on such wonderful feedback onto the team. It helps to invigorate them to know that their hard work and hospitality haven't gone unnoticed.
If you ever find yourself in LIC, please reach out to us.

Regards
Boro Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2021 via mobile

A very cute hotel. Many places to meet and gather.. Easy parking for drop off and close to parking garages. Good food in restaurant. Close walking distance to coffee shops and food. They were friendly and helpful even though some staff were new due to pandemic. I would definitely recommend hotel 😃

Date of stay: June 2021
Trip type: Travelled with family
Thank G6523LDtheresap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 7 February 2023

Thank you for taking the time to write about your experience at Boro. We hope to welcome you back in future!

Boro Management

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Reviewed 24 June 2021

The location is very centrally located and the decor is very hip and modern. When it first opened we loved coming here, but this time you could see that the construction was starting to unravel.

When we first arrived the room we were given was 86 degrees inside with about 5 flies flying around. We turned the AC on but it didn't seem to be working and the flies were gross (obviously) so we called down and the receptionist gave us another room. When we arrived at the second room the lock on the door was broken, so we asked for new keys and she gave us a third room! This one was supposedly an upgrade, but it seemed like a standard room that was just given the standard love a hotel room should be given. The temperature was normal and there were glasses and a radio - standard amenities.

We probably will not be returning to this place, which is a shame, because it used to be our go-to.

Date of stay: June 2021
1  Thank vpisano82
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 28 June 2021

First and foremost, we want to thank you for choosing Boro Hotel for your return trip to New York. We acknowledge your feedback and would like to apologize for less than favorable experience with us.
It is disappointing to learn that the condition of your room was not up to standard. Housekeeping will surly be informed so we can do our absolute best for future guests. An increase in vigilance will ensure a comfortable and spotless room for future stays.
We hope we can encourage you to say with us again, and if so please feel free to contact me directly at mosullivan@borohotel.com, so I can facilitate your reservation and ensure that you will leave in a positive note.
Best
Mary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2021

Cool design and nice staff. Comfy, but creaky bed. Great bathroom. Could use a comfy chair or two in the room. Mary couldn't have been nicer, doing her best to meet every need. Not much in the area, but the hotel has room service all day long.

Date of stay: June 2021
    • Location
    • Cleanliness
    • Service
1  Thank louisap260
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guest Services Team Member, Guest Services / Front Office at Boro Hotel, responded to this reviewResponded 7 February 2023

Thank you for taking the time to write about your experience at Boro. We hope to welcome you back in future.

Boro Management

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